![40Westt Steakhouse](https://media.trabajo.org/img/noimg.jpg)
Hostess/host
3 weeks ago
We are seeking a friendly and outgoing individual to join our team as a hostess. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive dining experience. If you have excellent communication skills and enjoy working in a fast-paced environment, we would love to hear from you.
**Duties**:
- Greet guests with a warm and welcoming demeanor
- Escort guests to their tables and present menus
- Provide accurate wait times and monitor the waiting list
- Answer phone calls and assist with reservations
- Maintain cleanliness and organization of the hostess station
- Handle guest inquiries and resolve any issues or complaints
- Collaborate with the kitchen and waitstaff to ensure smooth operations
**Skills**:To excel in this role, you should possess the following skills:
- Excellent phone etiquette and strong guest service skills
- Previous experience in a hotel, restaurant, or food service setting is preferred
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Strong communication skills to interact with guests, staff, and management
- Exceptional customer service skills with the ability to handle difficult situations professionally
- A positive attitude and willingness to help others
- Must speak English and French
**Job Types**: Part-time, Permanent
**Salary**: $16.00-$19.00 per hour
Expected hours: 15 - 25 per week
**Benefits**:
- Flexible schedule
- On-site parking
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Tips
**Experience**:
- Hospitality: 2 years (preferred)
- Customer service: 2 years (preferred)
**Language**:
- French (required)
- English (required)
Work Location: In person
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