![Gateway Services Inc](https://media.trabajo.org/img/noimg.jpg)
Client Care Specialist
1 week ago
Client Care Specialist
ABOUT GATEWAY SERVICES
Gateway Services is Canada's first accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation.
With 150+ locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America, Gateway has built a solid reputation for providing compassionate and respectful aftercare for pets and the people who love them.
LOCATION:
170 Southgate Dr Guelph, ON
SHIFT SCHEDULE:
Full-Time, Monday to Friday, 8:00am to 4:30pm
SUMMARY:
The Client Care Specialist reporting into the Care Center Manager, is responsible for the delivery of professional, quality customer service through the effective use of organizational skills, product knowledge, administration, and operations.
HOW YOU WILL MAKE AN IMPACT/KEY RESPONSIBILITIES:
- Build rapport and assist customers with product orders.
- Interact and provide information in response to inquiries about products and services.
- Determine client needs, offering possible solutions or followup as needed.
- Coordinate client service requests, to ensure delivery is in accordance with client expectations.
- Acquire and maintain appropriate interpersonal skills and extensive product knowledge of the full range of products and services.
- Ensure best practices processes and procedures on all administrative and operational activities within the department.
- Any other duties as assigned.
WHAT YOU NEED TO SUCCEED:
Education/Training
- Education, Training & Qualifications
- Postsecondary degree or diploma in a related field
- One year experience working within customer service environment involving client care
- A high level of integrity, ethics, and compassion for the care of the deceased is required.
Skills & Abilities
- Teamwork oriented
- Strong problem identification and solving skills.
- Ability to effectively communicate, verbally and written.
- Ability to multitask with multiple systems, while interacting with customers
- Highly motivated, energetic, and able to thrive in a fastpaced environment.
- Ability to build and maintain relationships with corporate departments, key business partners and customers.
WORKING CONDITIONS:
- Regularly bending, stooping, crouching, kneeling, sitting, repetitive motion, hand/wrist/finger motion
- Prolonged periods sitting at a desk and working on a computer.
- On occasion will be handling deceased animals in a respectful and compassionate way.
- Regularly exposed to low/moderate/high noise environment
- Regularly exposed to low/moderate/high heat environment
YOU'LL LOVE WORKING WITH US BECAUSE:
The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with
OUR CORE VALUES:
- People First
- Exceed Expectations
- Be Passionate and Caring
- Continuously Improve
WHAT YOU CAN EXPECT FROM US:
- Competitive Pay
- Medical, Vision & Dental Insurance
- Potential for Career Growth
- Employee Assistance Program
- Paid Holidays & Time Off
- A Sense of Community
- Great Hearts & Minds Scholarship Program
- Gateway Tuition Reimbursement Program
-
Client Care Specialist
1 week ago
Guelph, Ontario, Canada Gateway Services Inc Full timeClient Care SpecialistABOUT GATEWAY SERVICESGateway Services is Canada's first accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150+ locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America, Gateway has built a solid...
-
Client Care Specialist
1 week ago
Guelph, Ontario, Canada VetCare Canada Full timeAbout The Role:Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current...
-
Care and Quality Specialist
1 week ago
Guelph, Ontario, Canada Kenvue Inc Full timeGo to the main content section. Healthcare Professionals Media Come work at the forefront of science - and help the brands you grew up with grow and evolve into the next generation. Explore Students & Recent Graduates Opportunities Welcome. My Account Options Sign In Beginning of the main content section.Return to the home page Job Description - Quality...
-
Animal Care Specialist
1 week ago
Guelph, Ontario, Canada Semex Full timeANIMAL CARE SPECIALIST18 Months Contract - Full Time - 6: 30 am to 3: 00 pmGuelph, OntarioSemex is a dynamic global organization that is committed to developing and delivering innovative genetic solutions. We believe that people truly are the cornerstone of our success, and that our employees are our most important asset. Thisposition is Monday to Friday and...
-
Guelph, Ontario, Canada Guelph Veterinary Surgery Services Full timeGuelph Veterinary Surgery Services is a multi-service facility currently welcoming a dependable and outgoing CCC/ACA to join our team. We have a team of board-certified Specialists and RVTs that provide Surgical, Internal Medicine, and Cardiology care.The CCC/ACA is a big part of our team, assisting the veterinary staff with various procedures, tasks, and...
-
Member & Client Services Specialist
1 week ago
Guelph, Ontario, Canada Ontario One Call Full timeMember & Client Services Specialist:Build your future at Ontario One CallCompany Overview:Ontario One Call acts as the communications link between buried infrastructure owners (our members) and individuals who are planning to dig in the province of Ontario. In 2012, the Ontario Underground Infrastructure Notification System Act was passed, which stipulates...
-
Inside Sales Specialist
1 week ago
Guelph, Ontario, Canada WS Audiology EMEA, LATAM & Canada Full timeHearCanada bolsters a world-class team of hearing care professionals/pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a type of hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through their hearing journey, going above and beyond to...
-
Product Specialist
1 week ago
Guelph, Ontario, Canada Robinson BUICK GMC Full timeROBINSON MOTOR COMPANY continues to build the success. With locations in Seaforth, Fergus, Simcoe and Guelph we have extensive coverage throughout South Western Ontario. We are an established Dealership that's continued to see steady growth year over year, and a veteran team makes this a great opportunityWe are currently hiring a Product Specialist for our...
-
Food and Beverage Client Service Specialist
1 week ago
Guelph, Ontario, Canada DNV Full timeLocal Unit & Position Description:DNV is one of the world s leading certification bodies. We help businesses assure the performance of their organizations, products, people, facilities and supply chains through certification, verification, assessment, and training services. Partnering with our customers, we build sustainable business performance and create...
-
Quality Systems Specialist
1 week ago
Guelph, Ontario, Canada Kenvue Full timeQuality Systems Specialist (Coop Student W Description Kenvue is currently recruiting for: Quality Systems Specialist (Coop Student) for either an 8- or 12-Month Co-op starting in September 2024. This position reports into the Quality Systems Manager and is based in Guelph, Canada. Who We Are At Kenvue, we realize the extraordinary power of...
-
Guelph, Ontario, Canada WS Audiology Americas Full timeHearCanada bolsters a world-class team of hearing care professionals/pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a type of hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through their hearing journey, going above and beyond to...
-
Quality Systems Specialist
1 week ago
Guelph, Ontario, Canada Kenvue Full timeCome work at the forefront of science - and help the brands you grew up with grow and evolve into the next generation. Job Description - Quality Systems Specialist (Coop Student W) Quality Systems Specialist (Coop Student W Description Kenvue is currently recruiting for: Quality Systems Specialist (Coop Student) for either an 8- or 12-Month Co-op...
-
Animal Care Specialist
1 week ago
Guelph, Ontario, Canada Semex Full time1- Month Contract, Part Time - Rotating Weekend Shift ( 6:30 am to 3:00 pm)**Semex is a dynamic global organization that is committed to developing and delivering innovative genetic solutions. We believe that people truly are the cornerstone of our success, and that our employees are our most important asset.- What you will do: Semen Collection Feeding and...
-
Production Specialist
1 week ago
Guelph, Ontario, Canada Well Full timeIf you enjoy the reward of a fast-paced environment, as well as the pleasure of sharing a workspace with some truly magnificent individuals, then have we got a position for you's Warehouse team is certainly at the core of our company. is currently looking for an energetic team player to join our Warehouse Team as a Production Specialist. The role of the...
-
Marketing Specialist
1 week ago
Guelph, Ontario, Canada Fusion Homes Full timeLove the JourneyAs a 2023 Kincentric Best Employer, we approach the employee experience the same way we approach the customer experience. Buying a new home can be rewarding, challenging, and, ultimately, life changing. A new home is not just one of the largest purchases made in a lifetime; it becomes a defining part of the buyer. The employee experience is...
-
Production Specialist
1 week ago
Guelph, Ontario, Canada Well Full timeIf you enjoy the reward of a fast-paced environment, as well as the pleasure of sharing a workspace with some truly magnificent individuals, then have we got a position for you's Warehouse team is certainly at the core of our company. is currently looking for an energetic team player to join our Warehouse Team as a Production Specialist. The role of the...
-
Quality Specialist I
1 week ago
Guelph, Ontario, Canada Kenvue Full timeQuality Specialist I (14-Months Contract) WDescriptionKenvue, part of the Johnson & Johnson Family of Companies (Kenvue), is currently recruiting for a Quality Specialist I for a 14-Months Contract from May 2023-July 2024. This position reports into the Quality Systems Manager and is based in Guelph, Canada.Who We AreAt Kenvue, part of the Johnson & Johnson...
-
Recruitment Specialist
1 week ago
Guelph, Ontario, Canada Kiwi Newton Group Full timeRecruitment SpecialistAbout UsOur purpose at Newton Group is to excel in delivering; economical, high quality, low carbon, low energy and low maintenance building systems and structures in the ICI building industry. We strive to make and improve better products and develop our people to work together with various skills. We believe that a truly inspiring and...
-
Sustainability Specialist
1 week ago
Guelph, Ontario, Canada The Skyline Group of Companies Full timeLooking for a change? Want to make your mark in a fast-paced, professional and fun environment? As an Sustainability Specialist, you will be responsible for developing and implementing programs and policies throughout Skyline that supports carbon reduction and offsetting, environmental stewardship, clean energy production and waste diversion. The...
-
E-commerce Specialist
1 week ago
Guelph, Ontario, Canada Now Health Group Canada Puresource Corp. Full timeScope for the position:A commercially driven person, the eCommerce Specialist role is to assist in driving the organization's sales across all digital channels. The eCommerce Specialist is responsible for managing and growing online listings and promotions with all major eCommerce partners such as Amazon, and Vitamart. Reporting to the Digital Channel...