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Lead Server

3 months ago

Toronto, Ontario, Canada Eataly North America Full time

A Lead Server coordinates the entire service station and communicates with front of the house and back of the house personnel to provide a dining experience that exceeds guest expectations.

Reports to the Restaurant Manager.

  • Greets guests and presents them with the menu
  • Informs guests of specials, menu changes, answers questions regarding food, beverages and allergies
  • Receives food and beverage orders from guests and relays to kitchen staff and bartender using a POS system
  • Communicates with the hosts, table support team, kitchen staff and bartenders to coordinate stations
  • Presents, opens and pours wine and beer when serving guests
  • Assists table support team with stocking work stations, removing and resetting used dishes/silverware
  • Assists with cash register at counterservice restaurants
  • Performs other duties as required or assigned

Qualifications

  • 2 + years of Resturant or Leadshership expirence
  • High school diploma or equivalent preferred
  • Knowledge of the sequence of service and dining room procedures
  • Excellent communication skills
  • Basic math skills

Job Requirements

  • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
  • Ability to lift up to 50 pounds
  • Ability to exert wellpaced mobility for up to 8 hours, including standing, walking, bending and squatting

Additional Information Benefits and Perks**- Medical, Dental, Vision Insurance

  • Paid Time Off
  • Paid Parental Leave
  • RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
- and more

Company Description
Eataly is the world's largest artisanal Italian food and beverage marketplace Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim

for our guests to:

  • EAT authentic Italian food at our restaurants, cafés and togo counters
  • SHOP a selection of highquality Italian, local and homemade products
  • LEARN through our classes and our team's product knowledge