Dental Fee Guide Specialist

2 weeks ago

Toronto, Ontario, Canada Ontario Dental Association Full time
Central location, close to transit (TTC), bike lanes

  • Flexible location of work (hybrid)
  • Meaningful nonprofit organization work


Dentists like to smile too And there's nothing that makes them happier than the support of their own dedicated professional association.


We're the Ontario Dental Association, and we represent over 90% of dentists in Ontario: advocating on their behalf to improve dentistry for both dentists and patients and keeping Ontarians smiling.


Working with other health-care professionals, governments, the private sector and the public, the ODA provides a wide range of services, resources and continuing education programs to support ODA dentists in their pursuit of professional excellence and personal fulfillment.


What we're looking for
We're looking for a dynamic and organized individual to join our team as a
Dental Fee Guide Specialist.

This role is primarily a customer service position that focuses on the ODA Suggested Fee Guides (interpretation and coding dental services accurately) and department policies.

You'll use your skills to provide technical support to internal and external stakeholders.

What you'll do
In this role, you will work with the Manager, ODA Suggested Fee Guides and practically speaking you will:

  • Respond to inquiries concerning electronic dental claims submission tools such as CDAnet and ITRANS.
  • Support the creation, updating and distribution of department publications and reports.
  • Provide support with the development and distribution of the ODA Suggested Fee Guides as required.
  • Provides support to the Economics Advisory Committee, Task Forces and Working Groups as needed (arrange meetings, distribution/posting of meeting materials, minute taking, etc.).
  • Collaborate as necessary with the Professional and Government Affairs department on matters related to procedure codes, dental office procedure expertise, claim form completion, various dental plans, technical advice, etc.

What you'll bring

  • Minimum 3 years chairside assisting and 3 years dental office front desk experience
  • Minimum 3 years working with Suggested Fee Guides (procedure code interpretation and use)
  • Intermediate knowledge of dental procedures and terminology
  • Proficient with Microsoft Outlook, Word, Excel, PowerPoint, Teams, and Zoom
  • Dental claim adjudicator with insurance carrier or thirdparty administrator (TPA) is an asset
  • Experience working in an administrative role is an asset
  • Experience working for a nonprofit organization is an asset

What we offer
This is a full-time, hybrid, permanent position, with daily work hours from 9am-5pm.

In addition to a competitive salary, you'll have access to a benefits plan that includes dental (of course) as well as plenty of vacation days, personal days, and access to a health-spending account.


The ODA is proud to be one of the GTA's Top Employers for 2024, our sixth year in a row We think that says a lot about the culture and work environment we've built over the last 150+ years.


We are all about growth and learning:

every position in our organization offers both challenges and opportunities, and we encourage all our staff to establish themselves within and beyond their individual roles.

Through our employee recognition program, we make sure that support and opportunity are always within reach.

**How to Apply

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