Technical Writer

2 weeks ago


Markham, Ontario, Canada Carlton One Engagement Full time

Can work be meaningful? Can it mean more than money, meetings, projects and deadlines? Can companies create positive climate eco-action? Can they do well, and do good? We're staking our business on '_Yes_' to every one of those questions.


About the Opportunity:

Responsibilities:

  • Research, outline, write, and edit content, working closely with various departments to understand project requirements
  • Understand and study product offerings to be able to create articles and documents needed to understand the functionality of a product or service
  • Edit documentation for clarity without changing key information
  • Update documentation as products evolve
  • Gather user feedback on documentation to improve usability

Qualifications:

  • 2+ years of experience as an effective technical writer
  • Experience in writing documentation and procedure manuals for various audiences
  • Excellent written skills in English;
  • Superb written communication skills, with a keen eye for detail
  • Ability to handle multiple projects simultaneously
  • Critical thinker and excellent problemsolving skills;
  • Superior timemanagement skills;

Nice to Have Qualification:

  • Experience publishing content in Hubspot
  • Experience writing API white papers
  • Background in engineering or computer science;
  • Professional writing or creative writing experience;
  • Experience working with Agile/Scrum software development teams

Additional Perks

Here are some additional "Perks" that we provide:

  • Hybrid work environment
  • All employees are eligible to earn Bravo reward points
  • Access to our "Employee Benefits" portal you can save hundreds of dollars annually
  • Latest technology equipment
  • Proximity to public transit
  • Monthly companywide events, great parties, and trips
**How to Apply
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