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Revenue Supervisor

3 months ago

St Catharines, Ontario, Canada City of St. Catharines Full time

Revenue Supervisor, Financial Management Services

THIS IS A TEMPORARY POSITION FOR APPROXIMATELY TWELVE (12) MONTHS

Summary:

Reporting to the Manager of Revenue, the Revenue Supervisor is responsible for the collection of property taxes, water and accounts receivables in arrears, and responsible to assist the Manager of
Revenue with day-to-day management and supervision of tax, and water staff.

Duties and Responsibilities:

- (These set out the principal functions of the position and shall not be considered as a detailed description of all the work requirements)._

  • Responsible for the collection of tax, water and accounts receivable accounts in arrears, including negotiating payment arrangements, authorizing and adjusting preauthorized amounts, resolving and responding to a variety of public complaints with diplomacy and tact.
  • Analyze and report collections and the status of accounts including initiating action, in accordance with City policy, for the collection of accounts not settled by normal procedures and recommending the disposition of uncollectible accounts.
  • Manage the tax registration process for properties in tax arrears including the identification and verification of properties liable to be registered for tax arrears.
  • Prepare letters advising of tax arrears, enforce payment schedule to halt the registration process.
  • Work in conjunction with an outside company to prepare the Tax Arrears Certificates, Notices of Registrations, and Treasurer's Declarations and Cancellation Certificates under the Municipal Act, 2001 as well as all other pertinent tax sale forms as deemed necessary.
  • As prescribed in the Municipal Act 2001, advertise properties for sale of land by public tender, interact with all interested parties and provide information related to the sale.
  • Subsequent to the opening of the tender documents, based on the requirements of the Municipal Act 2001, determine a successful purchaser and initiate the process of the transfer of ownership.
  • Assist with the Budgets, including setting tax rate, Assessment updates for the tax levy, annual operating, water and wastewater budgets through account analysis and backup information preparation.
  • Prepare the Tax schedules of the annual Financial Information Return (FIR) and assist with the preparation of other year end working papers and backup information to facilitate the year end audit.
  • Prepare Payment in Lieu billings for the various governments and boards and instalment payments for the school boards, Region and the Business Improvement Areas.
  • Provide supervision and direction to Tax, and Water team leaders and unionized staff on a daily basis and support the functions of the Manager of Revenue.
  • Identify and develop strategies to improve effectiveness of procedures for the functions of the section; update divisional policies and perform all other jobrelated tasks or special projects as directed by management.
  • Other related duties as assigned.

Position Requirements:

  • College Diploma in the field of Business Administration, Accounting or an equivalent combination of education and experience.
  • Five (5) years' municipal experience in taxation and collections including the tax collection and sale process, utility billing with related software use and customer service including at least one (1) year of supervisory/management experience.
  • Successful completion of the Municipal Tax Administration Program (MTAP) is required.
  • Completion of AMCTO, MAP and/or MAFP considered an asset.
  • Experience in a computerized environment with a high level of proficiency in the Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Adobe Acrobat Professional is required.
  • Strong working knowledge of the Municipal Act in the area of Tax Collections and Sale of Land for Tax Arrears.
  • Knowledge of the Public Utilities Act, the Assessment Act and Municipal assessment, tax sale and taxation.
  • Motivated individual with proven initiative.
  • Excellent written communication, research and report writing skills.
  • Professional, proven customer service skills, well developed interpersonal, organizational and communication skills.
  • Exceptional time management skills with the ability to multitask within a dynamic environment.
  • The ability to work in a team environment, liaison with key external stakeholders and individuals/departments at all levels of the organization and to function effectively with mínimal supervision.
  • Proficient computer skills and working knowledge of Microsoft Office Suite software programs, and the ability to adapt quickly to applicable software.
  • Valid Ontario Driver's license, Class "G", with a clean driving record.
  • Proven completion of Ministry of Labour Supervisor Health and Safety Awareness training.
  • A demonstrated commitment to enhancing a safety culture through effective management with the goal of achieving a healthy and safe operation.

Salary Range:

  • Minimum $65,20