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Supervisor,

3 months ago

Toronto, Ontario, Canada Dixon Hall Full time

Employment Type:
Full-time

Department:
Children and Youth

Union:
Excluded

File #: 23-C&Y-07

Posting Date:
April 25, 2023

Posting Close:
May 9, 2023

Dixon Hall is a multi-service agency located in the heart of east downtown Toronto committed to realizing the vision of a city where everyone thrives. Since 1929, we have been touching the lives of thousands of our community's most vulnerable residents by providing a range of programs and services across every stage of life. We create lasting solutions to end poverty, social injustices, and isolation in Toronto. We value respect, diversity, integrity, care, compassion, and accountability.


Reporting to the Manager of Children and Youth, the Supervisor oversees the day-to-day operations of C&Y programs and the Building Leaders Out of Community Kids (B.L.O.C.K.) Project.

The Supervisor will provide support and guidance to Youth Workers', and Parent Support Workers' day-to-day responsibilities including case management and client support.


DUTIES AND RESPONSIBILITIES

  • Provide leadership to the Building Leaders Out of Community Kids (B.L.O.C.K.) Project
  • Work within the management team, with staff and community members, including youth and parents to ensure the effective coordination of program schedules and related events for youth and families.
  • Support program development, evaluation and strategy for various C&Y programs and provide recommendations for improvements.
  • Ensure there are appropriate resources for programs for daytoday operations.
  • Foster relationships among program partners, local schools, businesses, and other stakeholders and support the project's outreach strategy to ensure there is a focus to reach out to "high risk" youth with an emphasis on Black, Brown and racialized youth within the community.
  • Support the organization of workshops and training for youth 1129 years of age.
  • Provide guidance and support to Youth Workers, Family Support Workers and youth participants.
  • Create systems to ensure youth can access resources in an equitable manner.
  • Assist in completion and submission of all necessary reports for projects.
  • Coordinate the collection of and maintain appropriate information for statistics and files (e.g., attendance, program outcomes)
  • Meet regularly with manager to discuss individual, and team effectiveness.
  • Represent the agency in the community and with program partners and participate in events, committees and work groups as required.
  • Work under the guidance of the agency and program policies and procedures, including the Mission, Vision and Values of Dixon Hall.

QUALIFICATIONS

  • Degree in Social Work, Social Sciences, or a College Diploma in Social Services.
  • Minimum of 5 years' experience working with children and youth in a community setting.
  • Standard First Aid qualifications and certificate (an asset)
  • Recent experience working with youth at risk in priority neighborhoods.
  • Strong relationship management, leadership skills and experience in fostering a team approach to youth development.
  • Demonstrated ability to build effective partnerships both internally and externally with service providers, parents and other stakeholders in a community setting.
  • Excellent interpersonal skills, and verbal and written communication skills
  • Proven ability to provide support and guidance to staff and participants.
  • Knowledge of and experience providing crisis intervention and using counseling skills
  • Strong understanding of Youth Justice System, child welfare system, mental health system, housing, education, and employment
  • Ability to collaborate with other professionals in community agencies and government offices.
  • Proficient writing skills for necessary documentation to funders, community, and other stakeholders.
  • Possession of G Class License is an asset.
  • Able to provide a "Clear" or satisfactory Vulnerable Sector Police Check as determined by the operational requirements of the program.
  • Required to provide evidence of full vaccination against COVID19 with a vaccine approved for use in Canada.
  • MUST be qualified to work in Canada legally for the Employer.


Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies.

If selected for an interview, please inform the hiring manager or the People and Culture team of any accommodations you may require during the interview process.

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