Quality Risk Management Co-ordinator

1 week ago

London, Ontario, Canada Extendicare Full time

Job Description:

QUALITY RISK MANAGEMENT CO-ORDINATOR

Full-time position

Extendicare London


The Quality Risk Management Co-ordinator will be an expert who promotes the philosophy of quality improvement in our 170-bed Home in London, Ontario.

The Quality Risk Management Co-ordinator serves as a role model and leads the implementation, coordination, and evaluation of quality improvements to enhance the provision of care and quality of life for our residents.

The Quality Risk Management Co-ordinator will be responsible for conducting relevant analyses to identify risk factors, develop interventions using best practice recommendations, and educate staff to improve quality indicators in the Home.


RESPONSIBILITIES

  • Coordinates the interdisciplinary Continuous Quality Improvement (CQI) Program, promoting a philosophy of Quality Improvement (QI) in the Home
  • Monitors the status of QI projects by collaborating with assigned Team Leads and assisting as appropriate
  • Assists in the collection and analysis of QI data
  • Updates and manages information related to QI on the Ministry's QIP Navigator website
  • Ensures the QI Plan is completed, maintained, and reflective of the Home's quality protocol processes
  • Facilitates and/or leads the reporting of QI projects in the Home
  • Attends QI project meetings for all departments
  • Chairs the QI Committee in collaboration with the Administrator
  • Participates in the Home's CQI teams and assists as needed in the completion of the quality protocols and program evaluations
  • Facilitates QI projects through PSDA cycles, fishbone exercises, process mapping, etc.
  • Creates action plans and ensures followup
  • Collaborates with Interdisciplinary Teams (e.g., Falls, Wounds, Palliative Care) on Program Evaluation completion
  • Creates, presents, and regularly reviews with the Administrator, comprehensive reports and summaries on the status of QI projects in the Home
  • Attends Extendicare training on QI as requested by the Administrator
  • Communicates the QI Plan within the Home to other community organizations as appropriate
  • Completes QI training with staff who are involved in completing the QI Plan on the correct procedure for completion
  • Develops and designs a broad range of training packages, including orientation, handbooks, and procedures for staff education
  • Ensures quality resident care through ongoing training and education of all staff to meet all requirements related to the Ministry of Long-Term Care and related bodies
  • Monitors and evaluates the effectiveness of training materials and processes through direct observation and in collaboration with registered staff and the management team
  • Expands staff education beyond the core requirements based on comprehensive yearly learning needs assessments
  • Creates and leads a Staff Development Committee
  • Develops and administers surveys to assess staff satisfaction with education offerings and uses feedback to guide improvements
  • Manages the Home's written educational material for staff, residents, and families, including, but not limited to, newsletters and informational brochures
  • Manages other assigned projects, ensuring effective teamwork and communication, high quality of work, organizational performance, and continuous learning
  • Serves as facilitator and advisor to educational and other external agencies, to build strong relationships with universities, colleges, schools, and other key partners to support student placements in the Home
  • Participates in Joint Health and Safety Committee meetings, audits, etc.

KEY QUALIFICATIONS

  • Registered Practical Nurse or other Regulated Health Professional, with Lean/Quality Improvement training preferred
  • Experience in staff education in a healthcare organization
  • Experience in QI and risk management methods/protocols
  • Leadership style that promotes learning, encourages participation, supports organizational objectives, and values the contributions of staff
  • Ability to motivate, lead, train, and educate staff in a fastpaced environment
  • Highly developed interpersonal, conflict resolution, project management, and problemsolving skills
  • Ability to interact and communicate effectively both orally and in writing at all levels of the organization
  • Proven ability to analyze data and implement QI initiatives
  • Sound knowledge of government legislation related to longterm care
  • Knowledge of public policy, accreditation standards, and processes that affect longterm care
  • Proven ability to meet deadlines and manage multiple assignments simultaneously
  • Lean/QI training at a minimum of Yellow belt level or equivalent
Michelle Lemhenyi, Director of Care

Extendicare London

860 Waterloo Street

London, ON

N6A 3W6

Tel:
Fax:

Time Type:
Full time

  • When you choose to build your career with Extendicare, you're joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we

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