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Dual Floor Supervisor-moh
2 weeks ago
Position Summary
Under the general direction of the Gaming Manager, Table Games, this position is responsible for monitoring the day-to-day activities of table games operations in the Salon/Salon Premium area while establishing a nd contributing to a safe and welcoming work environment for all team members.
Provides input on performance evaluations and assists with the implementation all new table games initiatives. Ensures adherence to the Company- s policies and pr ocedures, motivates and leads by example and supports Great Canadian
- s learning environment while establishing a safe and welcoming work environment for all team members.
Key Accountabilities
- Monitors Dealers in a n assigned Salon/Salon Premium area; area; maintains game integrity; monitors game limits and cash/value transactions
- Ensures all players rating is done in precise manner
- Provides input for team member performance objectives and e valuations
- Participates in the implementation of table games strategic plans
- Requests fill/credit issuance as required
- Verifies cash/value transactions pertaining to floats, fills, credits and tips
- Responds to, resolves or escalates issues
- Reports irregularities and suspicious activities
- Assists in allotting player seating and waiting lists
- Maintains a tidy work area
- Liaises and communicates effectively with all appropriate operational departments
- Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Performs oth er duties as assigned or directed
- Manages other initiatives as required
Education and Qualifications
- High School Diploma; Post Secondary education or a suitable combination of education and experience an asset
- Minimum 2 years of experience in gaming management
- Minimum 3 years leadership experience
- Food Safety Certification
- Ability to successfully obtain a Gaming License
- Ability to exceed internal and external cust omer expectations through timely, effective and service oriented communication
- Computer literacy in MS Office
Work Environment Considerations
- Regular casino environment, standing for long periods of t ime, some exposure to noise, nontraditional work hours
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