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Corporate Sales Consultant
3 months ago
The Corporate Retirement Living Consultant is responsible for the leasing of the rental suites to maintain optimal occupancy levels in the retirement communities across Western Canada.
This person would be dedicated to a home based on vacancy and opportunity.The Corporate Retirement Living Consultant is responsible for all aspects of the sales process, lead generation, personal visits and additional visits to advance the sale.
They will also provide sales support for all sales and marketing events.This position requires extensive travel throughout Western Canada.
Key Activities
Main Responsibilities
_Sales:
_
- Mine the CRM database and advance the sale with all Prospects.
- Conduct personal visits and close sales through lease signings.
- Conduct purposeful followup with Prospects in database.
- Schedule next activity with any Prospects without a next step and reduce past dues.
- Transition current Prospects from hot, warm and cold.
- Successfully execute the Chartwell sales process.
_Marketing:
_
- Coordinate and facilitate marketing events as outlined to drive new contacts and leads
_Team Up:
_
- Actively participates in the daily Team Up and the weekly management meeting to provide updates regarding new prospects, personal visits, marketing events, and other sales related information.
- Works closely with the Health and Wellness Manager and adheres to the home's process and guidelines for new residents.
- Works closely with the Life Enrichment Manager and Food Service Manager to optimize and sell the value of the services.
- Provides daily updates to the GM regarding sales activities and results.
_Reporting _
- Tracks daily sales activity in the CRM database.
- Inputs accurate and detailed notes in the CRM database.
- Participates in weekly update calls with VP, Operations and Sales, and DRS.
- Provides the GM with daily updates regarding sales activity and results.
Resident Relations:
- Ensures a smooth transition for the new resident by supporting the transfer of relationship to the General Manager as well as other members of the management/leadership team
_Regulatory Compliance:
_
- Prepares Residency Agreements for G.M. to review and sign; and maintains pertinent records (as required).
- Attends mandatory sales training.
_Other:
_
- Ensures the confidentiality of information relating to residents, families, colleagues, prospective residents, and Chartwell Retirement Residences, etc.
- Is aware of employee and supervisor's responsibilities.
- Follows all health and safety policies and procedures.
- Works safely to reduce the risk of injury to self, coworkers, and residents.
- Is alert to, remedies, and promptly reports all actual or potentially hazardous situations.
- Wears personal protective equipment (or clothing) as required by task, MSDS, or residence policy.
- Practices our corporate values of R.E.S.P.E.C.T.
- Other related duties, as assigned.
Qualifications
_Experience:
_
- Must have retirement industry experience.
- Experience in generating sales relationships.
- Experience in marketing and/or customer service.
_Education:
_
- Successful completion of secondary school or equivalent.
- Post secondary education in related field a benefit
_Skills & Abilities:
_
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Results Driven:Manages activity to drive sales results.
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Perseverance:Tenacious - continues no matter what the obstacle
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Influencing: Ability to persuade and influence others. Persuades people to make decisions.
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Prospecting:Conducts timely and purposeful follow up.
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Planning and Prioritization:Plans and schedules daily sales activity to drive results.
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Team Up:Engages residence team members to achieve success in sales.
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Demonstrates Accountability:Own It, focused on sales.
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Commitment to Service Excellence:Looks through Lens of the Customer (internal, external).
_Special Requirements _
- Criminal record check and vulnerable persons search.
- Must be prepared to respond to emergency situations.
- Must be willing to work the hours necessary to best respond to sales traffic thus ensuring optimal occupancy.
- Valid provincial driver's license required as is access to a vehicle
Reporting Relationships
- The position reports to the VP, Operations and Sales with guidance from the Director, Regional Sales and GM.
