Product and Technology Trainer, Sales

2 weeks ago

Toronto, Ontario, Canada OPENLANE Full time

Who We Are:

At OPENLANE we make wholesale easy so our customers can be more successful.

We're a technology company building the world's most advanced—and uncomplicated—digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:

Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate.

Relentless Curiosity. We seek to understand and improve our customers' experience.

Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.

Fearless Ownership. We deliver what we promise and learn along the way.

Location: Remote - Canada

We're Looking For:

We are seeking a Product and Technology Trainer who gets a thrill out of creating interesting, thought-provokingcontent to a receptive audience in both live and web-based environments. Leveraging your own industryexperience and knowledge of the automotive industry, as well as leaning on the Sales Training & Development Manager and the occasional subject matterexpert, you will be involved in designing, updating and implementing product training programs. For continuous training, you will analyze learning needs, design and develop blendedlearning solutions, and measure and report out on learning effectiveness.

You Are:

Flexible. You thrive in a fast-paced, dynamic environment managing multiple priorities, leveraging yourability to be unfazed by ambiguity and comfortable in environments with shifting priorities. Creative.Leverage your creative genius to generate captivating and detailed virtual and web-basedtraining for internal and external stakeholders. Passionate. You believe in being customer-obsessed, committed to quality of work and amazingcustomer service. This passion is showcased in your work as you design, implement, and re-designcaptivating training programs. Detail-Oriented. Using your superior writing, editing, and communication skills, you will create and update product training programs that fit every learning style. Collaborative. Teamwork is very important. You will be working closely with the Sales Training & Development manager as well as a variety of different groups within the organization.

You will:

Be a champion of change. The status quo is your worst enemy and mediocrity is at its side, we'rerevolutionizing an industry and you're creating our battle strategy. You will do this by evaluating andre-evaluating current and future product training initiatives. Be a Master of your craft. Assist in designing product training programs, online courses, and self-study sessions directed atemployees, organization members, or those who use the organization's products or services. Be a strong communicator. Facilitate and deliver information effectively, conveying factual andconceptual content. Be a steward of knowledge. Develop and implement learning assessments to test learner knowledgeand skill competency. Be resilient in your efforts. Rome wasn't built in a day and neither were our training programs. . You willbuild and advocate program and system trainings while owning the process from conception toimplementation to continued improvement. Know your audience. Convey technical terms to a technical and non-technical audience.

You Have:

● An accredited College or University degree

● Knowledge of OPENLANE platform, , tools, and systems required (Slack, Salesforce, Zoom); 2+ years preferred

● Excellent public speaking skills; experience leading virtual training is a plus

● Superior communication skills, able to clearly articulate ideas and concepts, and possess strong active listening skills

● Intermediate technical writing and designing skills Excellent editing and project management skills

● Intermediate knowledge of Google Workspace (Google Drive, Slides, Docs, Gmail and Calendar)

We Offer:

Competitive pay Medical, dental, and vision benefits RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Robust Employee Assistance Program Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement

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