Travel Agent
1 week ago
About us
Marlin Travel located in Ottawa, ON K1Z 6W3. We are professional, agile, and innovative.
Our work environment includes:
- Modern office setting
- Growth opportunities
- Wellness programs
Duties and Responsibilities:
- Research various destinations.
- Plan and organize travels by booking tickets and accommodation, securing rental transportation etc.
- Inform clients and provide useful travel material (guides, maps, event programs etc).
- Collect deposits and balances.
- Suggest suitable travel options that best suite clients' needs.
- Attend webinars, conferences and other educational programs.
- Use promotional techniques and offer different services and offerings.
- Keep learning about latest industry trends.
- Research destination and travel prices, customs, weather conditions, reviews etc.
- Research and study clients' specifications and wishes.
- Suggest suitable travel options that best suite clients' needs.
Requirements and Qualifications:
- 12 years of experience as a Travel Consultant or similar role.
- Passionate about travel and tourism.
- Knowledge of additional languages is an advantage.
- Good sales skills and customer oriented approach.
- Critical thinker and problemsolving skills.
- Team player.
- Excellent knowledge about latest tourism trends.
- Good understanding on different tourism offerings and options.
- Good knowledge of travel software.
- Great interpersonal and communication skills.
- Good timemanagement skills.
Salary:
$17.92-$22.52 per hour
Benefits:
- Commuter benefits
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips
Ability to commute/relocate:
- Ottawa, ON K1Z 6W3: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (preferred)
Work Location:
In person
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