Leisure Travel Agent

2 weeks ago

Ottawa, Ontario, Canada Transat Full time

Company Description

Be part of the journey

Our mission is to be the preferred airline of our customers and our team.

Open-mindedness, care for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day, such as becoming the first international tour operator to obtain Travelife certification for our commitment to sustainable tourism. We have also won the title of world's best leisure airline several times over. And that's just the beginning.

Want to join us? As soon as you're hired, you'll enjoy travel privileges to discover the world. You'll also have the opportunity to work in a modern, inspiring environment.

Job Description

As a travel professional, you will be responsible for helping our customers plan and book their dream vacation. You'll work closely with our customers to understand their travel needs and preferences, and use your expertise to recommend destinations, itineraries and accommodations that meet their expectations.

Here are the activities that will fill your day:

Advise clients on travel options offered by our various partners; Network and promote new travel business and grow your repeat client base; Meet established monthly and yearly sales and revenue targets; Quickly determine specific client needs and source solutions using all tools available; Sell travel packages in all product categories including the preparation of complex itineraries using various booking platforms (Apollo; Sirev); Be alert to changing trends; customer needs and be able to adapt the services to the client's needs even when difficult circumstances arise.

Qualifications

Minimum of 2 years sales experience within a retail environment and consistently meet sales targets; Ability to influence through effective sales and prospecting techniques while building friendly and positive business relationships; Advanced communication skills combined with an outgoing and energetic nature; Experience leveraging social media and learning new software quickly; Demonstrates flexibility in work schedule, available to work outside of normal business hours to attend trade shows, conventions, and business events or to complete any agreed upon task; The willingness to obtain your TICO or OPC for agencies in QC certification if you do not already have it.

Additional Information

Employment Equity

At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.

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