User Experience Growth Manager

2 weeks ago

Brampton, Ontario, Canada Pillway Full time

Overview:

Pillway is seeking an experienced data-driven and strategic Growth Hacker.

This role is critical for analyzing post-sign-up behavior, identifying funnel leakages, and implementing re-engagement strategies to increase conversions and customer loyalty on our platform.


Responsibilities:

  • Deeply analyze customer journey postsignup to identify dropoff points and funnel leakages.
  • Utilize analytics tools like CleverTap to segment users, track behavior, and pinpoint areas for improvement.
  • Develop and execute reengagement and retention strategies to increase customer activity and order completion rates.
  • Collaborate with UI/UX teams to refine the app experience based on datadriven insights.
  • Implement innovative growth hacking techniques to enhance customer stickiness and loyalty.

Requirements:

  • Experience in growth hacking with a focus on appbased platforms.
  • Strong analytical skills with experience in CleverTap or similar platforms.
  • Demonstrated success in optimizing customer journeys and increasing conversion rates.
  • Excellent collaboration skills to work with crossfunctional teams on UI/UX and marketing strategies.
  • Bachelor's degree in a relevant field.

Why Work With Pillway?:

Joining Pillway means becoming part of a pioneering team dedicated to revolutionizing digital pharmacy in Canada.

Here's why you should consider us:
-
Fully Remote Work: Enjoy the flexibility and comfort of working from anywhere.
-
Competitive Benefits and Compensation: We offer market-aligned salaries, comprehensive health benefits, and the potential for participation in our Employee Stock Option Plan over time.
-
Flexible Work Environment: Our culture thrives on flexibility, allowing you to balance work and personal life seamlessly.
-
Inclusive and Dynamic Culture: Be part of a great workplace culture that values diversity, innovation, and teamwork.

Interview Process:

-
Cross-Functional Team Interview: Engage with various team members across the organization to ensure a mutual fit.


Join us at Pillway for a chance to shape the future of digital healthcare, where your work impacts lives daily, and innovation meets inclusivity.

  • user support technician

    2 weeks ago

    Brampton, Ontario, Canada 2GOTECH Full time

    Work Term: PermanentWork Language: EnglishHours: 30 to 40 hours per weekEducation: College/CEGEPExperience: 7 months to less than 1 yearWork settingComputer hardware or software retailer/wholesalerHelp deskTasksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical...

  • user support technician

    2 weeks ago

    Brampton, Ontario, Canada 2GOTECH Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 30 to 40 hours per weekEducation: Expérience: EducationCollege/CEGEPWork settingComputer hardware or software retailer/wholesalerHelp deskTasksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides,...

  • user support technician

    2 weeks ago

    Brampton, Ontario, Canada 12680572 Canada Inc. Full time

    Education: Expérience: EducationBachelor's degreeTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...

  • user support technician

    2 weeks ago

    Brampton, Ontario, Canada Tejas Solutions Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 30 to 40 hours per weekEducation: Expérience: EducationCollege/CEGEP or equivalent experienceWork settingConsulting firmTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user...

  • user support technician

    2 weeks ago

    Brampton, Ontario, Canada Tejas Solutions Full time

    Work Term: PermanentWork Language: EnglishHours: 30 to 40 hours per weekEducation: College/CEGEPExperience: 7 months to less than 1 year or equivalent experienceWork settingConsulting firmTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides,...

  • End User Support Technician

    2 weeks ago

    Brampton, Ontario, Canada BFG Enterprise Services Full time

    Requirement: Full-time- Brampton onJob Expectations: Mobility (iOS, Android), Microsoft Windows, Apple MAC and iPad hardware/software support Provide nationwide second level end user and onsite/remote support for iOS/Android/Windows/Mac devices. Place orders for new phone activations and upgrades. Recycle/reassign, decommission, and dispose of mobile...

  • user support technician

    2 weeks ago

    Brampton, Ontario, Canada BIT Solution Full time

    Work Term: PermanentWork Language: EnglishHours: 30 to 40 hours per weekEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 7 months to less than 1 yearWork settingGeneral officeTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other...

  • Lab Technologies and End User Analyst

    2 weeks ago

    Brampton, Ontario, Canada DynaCare Inc Full time

    Job Posting: End User & Lab Technologies Analyst Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired....

  • user support technician

    2 weeks ago

    Brampton, Ontario, Canada Aagum Trucking Experts Ltd. Full time

    Education: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 yearTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...

  • user support technician

    2 weeks ago

    Brampton, Ontario, Canada Pizza Depot Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: Experience an asset or equivalent experienceWork settingTelecommunications industryTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement...

  • user support technician

    2 weeks ago

    Brampton, Ontario, Canada Future Tech Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use...

  • User Support Technician

    2 weeks ago

    Brampton, Ontario, Canada Pizza Depot Full time

    Education: Expérience:Education: College, CEGEP or other nonuniversity certificate or diploma from a program of 1 year to 2 years- or equivalent experienceWork setting: Telecommunications industryTasks: Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions...

  • User Support Technician

    2 weeks ago

    Brampton, Ontario, Canada TIO AUTO PARTS INC. Full time

    Education: College/CEGEP Experience: 1 year to less than 2 yearsTasks: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to...

  • User Support Technician

    2 weeks ago

    Brampton, Ontario, Canada WEB-GEAR SOLUTIONS INC. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 1 to less than 7 months- or equivalent experienceTasks: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other...

  • user support technician

    2 weeks ago

    Brampton, Ontario, Canada Doorstep Canada Ltd Full time

    Work Term: PermanentWork Language: EnglishHours: 30 to 40 hours per weekEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 years or equivalent experienceTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other...

  • User Support Technician

    2 weeks ago

    Brampton, Ontario, Canada PVR INFOTECH SOLUTIONS INC Full time

    Education: College/CEGEP Experience: 7 months to less than 1 yearWork setting: Willing to relocateTasks: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and...

  • User Support Technician

    2 weeks ago

    Brampton, Ontario, Canada Future Tech Full time

    Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 yearsWork setting: Computer hardware or software retailer/wholesalerTasks: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other documents...

  • User Support Technician

    2 weeks ago

    Brampton, Ontario, Canada TRACKSMART FLEET SOLUTIONS Full time

    Education: College/CEGEP Experience: 1 year to less than 2 yearsWork setting: Computer hardware or software retailer/wholesaler Help deskTasks: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other documents to research and...

  • User Support Technician

    2 weeks ago

    Brampton, Ontario, Canada Doorstep Canada Ltd Full time

    Work Term: Permanent Work Language: English Hours: 30 to 40 hours per week Education: College, CEGEP or other nonuniversity certificate or diploma from a program of 1 year to 2 years Experience: 1 year to less than 2 years- or equivalent experienceTasks: Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other...

  • user support technician

    2 weeks ago

    Brampton, Ontario, Canada 12925389 Canada Inc. Full time

    Education: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksRespond to users experiencing difficulties with computerCollect, organize and maintain a problems and solutions log for use by other technical support analystsSupervise other technical support workers in this groupProvide...