Bilingual CSC Rep
1 week ago
Company Name:
Information Services CorporationLocation: Regina, SaskatchewanStatus: Full-Time Permanent
Job Close Date: June 17, 2024
SGEU: Level 6 $ $32.25
We are ISC, an industry leading employer with a global presence. We provide registry and information management services for public data and records to our customers. Our mission of putting the right information in the right hands, at the right time, means more than just using the right technology. Our people are what drives our innovation, growth, and well-being.
We are looking for two (2) Bilingual Customer Service Center Representative to help grow our business and contribute to our future.
The Customer Service Center Representative provides excellent customer service through a variety of contact channels on ISC's products and services. This position primarily provides front line, in-person customer services and support for ISC's product lines including the Land Registry and Personal Property Registry (PPR). Reporting to Customer Service Centre Manager, other highlights include:
Provides final authority in processing registrations while examining/researching packets, complex or otherwise, and then either rejects or registers all packets submitted for registration.Gives explicit instruction to clients from corporations, the general public, government officials and professional groups such as Solicitors, Real Estate Representatives, etc. with regards to packet (Land Title documents) registrations/rejections, procedural inquiries, and registration questions.Performs accounting duties using the Client Account Management System on a daily basis, including financial and clerical transactions.What you'll need:
A two (2) year post-high school Diploma (or) equivalent training and/or experience, as well as experience in a front-line customer service environment.Bilingual in French & English with oral and written communication. Proven knowledge of legal terminology relating to the ownership of land required to examine titles for accuracy.Knowledge of administrative office procedures and processes.Knowledge of MS Office products or related word processing, spreadsheets, and e-mail software applications.Knowledge of basic accounting theories and principles.Please note that preferences will be given to candidates in Regina, Saskatchewan.
What we offer:
We believe in progress with purpose.Innovative technology A record of sustainable growth,Investment in diversifying lines of business We support your growth.Career development opportunitiesEducation support We care about people. Competitive salary and benefits package Hybrid work scheduleRecognition programsHelp us put the right information in the right hands, at the right time. If this opportunity interests you,
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