Csc Rep

7 days ago

Regina, Saskatchewan, Canada Information Services Corporation Full time

Company Name:
Information Services Corporation

Location:
Regina, Saskatchewan

Status:
Full-Time Permanent

Job Close Date:
June 17, 2024

SGEU:
Level 6 $ $32.25

We are ISC, an industry leading employer with a global presence. We provide registry and information management services for public data and records to our customers.

Our mission of putting the right information in the right hands, at the right time, means more than just using the right technology.

Our people are what drives our innovation, growth, and well-being.

We are looking for a Customer Service Center Representative to help grow our business and contribute to our future.


The Customer Service Center Representative provides excellent customer service through a variety of contact channels on ISC's products and services.

This position primarily provides front line, in-person customer services and support for ISC's product lines including the Land Registry and Personal Property Registry (PPR).

Reporting to Customer Service Centre Manager, other highlights include:

  • Provides final authority in processing registrations while examining/researching packets, complex or otherwise, and then either rejects or registers all packets submitted for registration.
  • Gives explicit instruction to clients from corporations, the general public, government officials and professional groups such as Solicitors, Real Estate Representatives, etc. with regards to packet (Land Title documents) registrations/rejections, procedural inquiries, and registration questions.
  • Performs accounting duties using the Client Account Management System on a daily basis, including financial and clerical transactions.

What you'll need:

  • A two (2) year posthigh school Diploma (or) equivalent training and/or experience, as well as experience in a frontline customer service environment.
  • Bilingual in French & English with oral and written communication is considered an asset.
  • Proven knowledge of legal terminology relating to the ownership of land required to examine titles for accuracy.
  • Knowledge of administrative office procedures and processes.
  • Knowledge of basic accounting theories and principles.

What we offer:

  • We believe in progress with purpose.
  • Innovative technology
  • A record of sustainable growth,
  • Investment in diversifying lines of business
  • We support your growth.
  • Career development opportunities
  • Education support
  • We care about people.
  • Competitive salary and benefits package
  • Hybrid work schedule
  • Recognition programs

A little more about us:
ISC (

TSX:
ISV) is a leading provider of registry and information management services for public data and records. Throughout our history, we've excelled at delivering value to government, to industry and to our community. We are the partner of choice for governments and private sector organizations seeking solutions across the information management spectrum.

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