Customer Service and Sales Representative

1 week ago


WhitchurchStouffville, Ontario, Canada Nutrilawn Markham Full time

Responsibilities

  • Manage large amounts of incoming calls
  • Follow communication procedures, guidelines and policies
  • Not be afraid to pick up phone and contact clients
  • Call and collect outstanding balances
  • Sell prospective clients our programs and services
  • Go the extra mile to engage customers


Work availability Monday
  • Friday 9am to 5pm,

As an Employee of Nutri-Lawn you will enjoy:

  • A competitive compensation program
  • Industry and Company training
  • Growth and advancement opportunities within the Company.

Requirements:

  • Familiarity with CRM systems and practices
  • Proficient in Microsoft Office especially in Excel or Google Sheets
  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Excellent command of the English Language
  • Previous Landscape experience an asset
  • Previous experience in the service industry
  • Ability to multitask, prioritize and manage time effectively
  • We are not on a bus line so you must have a reliable vehicle

Salary:
$18.00-$23.00 per hour

Benefits:

  • Casual dress
  • Company events
  • Flexible schedule
  • Onsite parking

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Commission pay

Salary:
$18.00-$23.00 per hour

Benefits:

  • Casual dress
  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Commission pay
  • Overtime pay
  • Signing bonus
  • Tips

Ability to commute/relocate:

  • Stouffville, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Do you require sponsorship to work in Canada?

Education:

  • Bachelor's Degree (preferred)

Experience:

  • Customer service: 4 years (preferred)

Work Location:
One location

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