Supervisor of Educational Services

Supervisor of Educational Services (Content Supervisor, Child Support))

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Recruitment/Posting Title Supervisor of Educational Services (Content Supervisor, Child Support))

Job Category

Job Category Staff & Executive - Administrative & Support

Department

Department Institute for Families

Overview

The Institute for Families ( IFF ) at the Rutgers University School of Social Work advances the professional practice and knowledge base of individuals and organizations dedicated to improving the lives of children and families. The Institute leads a portfolio of over $25M in awards that increase the capacity of child welfare and human service systems, largely through training, technical assistance, and applied research and evaluation services.

The School of Social Work mission is to develop and disseminate knowledge through social work research, education, and training that promotes social and economic justice and strengthens individual, family, and community well-being in this diverse and increasingly global environment of New Jersey and beyond.

Posting Summary

Rutgers, The State University of New Jersey is seeking a Content Supervisor of Educational Services for the Institute for Families at the School of Social Work. This position reports to the Director of Human Services Initiatives.

Among the key duties of the position are the following:

• Provides subject matter expertise and technical knowledge to support the development of learning products and educational materials for the human service and child support workforce.
• Ensures that training sessions, curricula, reports, infographics, and other educational materials developed for the Institute's are inclusive of current, family-centered, evidence-based, and culturally responsive practices.
• Contributes to a team that includes instructional designers, subject matter experts, program partners, and stakeholders dedicated to high-quality content, learner-centered materials, and strong engagement of child support professionals in various roles.
• Bachelor's degree or an equivalent combination of education and/or experience.
• Five (5) years of related experience in human service or education field or relevant professional experience.

Certifications/Licenses

• A valid driver's license would be required for this position; Use of personal vehicle in order to travel for business demands.

Required Knowledge, Skills, and Abilities

• Strong knowledge in child support practices.
• Experience in instructional design, curriculum development, instructional technology, communication, or a related educational field and supervisory experience.
• Knowledge of adult learning principles and their applications as well as emerging instructional technologies.
• Excellent interpersonal, communication, and critical-thinking skills.
• Ability to work with staff from diverse backgrounds and perspectives.
• Ability to manage multiple projects at once.
• Ability to communicate with diplomacy and tact and the ability to escalate issues in a timely fashion.
• Ability to assist with the facilitation of focus groups and present instructional materials to internal and external stakeholders.
• Ability to effectively communicate technical information to a non-technical audience, and establish cooperative working relationships with staff, clients, and subject matter experts.
• Ability to work within various learning management systems.
• Strong child support expertise.
• Knowledge of strong instructional design practices and adult learning principles.

Preferred Qualifications

• Knowledge of requirements related to instructional technology for ADA compliance and familiarity with the boundaries of copyright and Fair Use guidelines.
• Microsoft Office Suite, specifically Microsoft Word, Microsoft Excel, PowerPoint, Publisher and Outlook.

Physical Demands and Work Environment

• General office environment including light lifting and document preparation.
• Travel throughout New Jersey is required as needed.

Special Conditions

• Clean Driving Record.

Posting Number

Posting Number 24ST1221

Posting Open Date

Posting Open Date 05/20/2024

Special Instructions to Applicants

Regional Campus

Home Location Campus

Home Location Campus Rutgers University - New Brunswick

City

State

State NJ

Position Information Recruitment/Posting Title Supervisor of Educational Services (Content Supervisor, Child Support)) Job Category Staff & Executive - Administrative & Support Department Institute for Families Overview The Institute for Families ( IFF ) at the Rutgers University School of Social Work advances the professional practice and knowledge base of individuals and organizations dedicated to improving the lives of children and families. The Institute leads a portfolio of over $25M in awards that increase the capacity of child welfare and human service systems, largely through training, technical assistance, and applied research and evaluation services.

The School of Social Work mission is to develop and disseminate knowledge through social work research, education, and training that promotes social and economic justice and strengthens individual, family, and community well-being in this diverse and increasingly global environment of New Jersey and beyond. Posting Summary Rutgers, The State University of New Jersey is seeking a Content Supervisor of Educational Services for the Institute for Families at the School of Social Work. This position reports to the Director of Human Services Initiatives. Among the key duties of the position are the following:

• Provides subject matter expertise and technical knowledge to support the development of learning products and educational materials for the human service and child support workforce.
• Ensures that training sessions, curricula, reports, infographics, and other educational materials developed for the Institute's are inclusive of current, family-centered, evidence-based, and culturally responsive practices.
• Contributes to a team that includes instructional designers, subject matter experts, program partners, and stakeholders dedicated to high-quality content, learner-centered materials, and strong engagement of child support professionals in various roles.

Position Status Full Time Hours Per Week Daily Work Shift Day Work Arrangement FLSA Exempt Grade 06 Position Salary Annual Minimum Salary Annual Mid Range Salary Annual Maximum Salary Standard Hours 37.50 Union Description Admin Assembly (MPSC) Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to . Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility ABP Qualifications Minimum Education and Experience

• Bachelor's degree or an equivalent combination of education and/or experience.
• Five (5) years of related experience in human service or education field or relevant professional experience.

Certifications/Licenses

• A valid driver's license would be required for this position; Use of personal vehicle in order to travel for business demands.

Required Knowledge, Skills, and Abilities

• Strong knowledge in child support practices.
• Experience in instructional design, curriculum development, instructional technology, communication, or a related educational field and supervisory experience.
• Knowledge of adult learning principles and their applications as well as emerging instructional technologies.
• Excellent interpersonal, communication, and critical-thinking skills.
• Ability to work with staff from diverse backgrounds and perspectives.
• Ability to manage multiple projects at once.
• Ability to communicate with diplomacy and tact and the ability to escalate issues in a timely fashion.
• Ability to assist with the facilitation of focus groups and present instructional materials to internal and external stakeholders.
• Ability to effectively communicate technical information to a non-technical audience, and establish cooperative working relationships with staff, clients, and subject matter experts.
• Ability to work within various learning management systems.
• Strong child support expertise.
• Knowledge of strong instructional design practices and adult learning principles.

Preferred Qualifications

• Knowledge of requirements related to instructional technology for ADA compliance and familiarity with the boundaries of copyright and Fair Use guidelines.

Equipment Utilized

• Microsoft Office Suite, specifically Microsoft Word, Microsoft Excel, PowerPoint, Publisher and Outlook.

Physical Demands and Work Environment

• General office environment including light lifting and document preparation.
• Travel throughout New Jersey is required as needed.

Special Conditions

• Clean Driving Record.

Posting Details Posting Number 24ST1221 Posting Open Date 05/20/2024 Special Instructions to Applicants Regional Campus Rutgers University-New Brunswick Home Location Campus Rutgers University - New Brunswick City Princeton State NJ Location Details Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements

Under Policy Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: Supplemental Questions

Required fields are indicated with an asterisk (*).

• Do you have a Bachelor's degree or an equivalent combination of education and experience?
  • Yes
  • No
• Do you have five (5) years of related experience in human service or education field or relevant professional experience?
  • Yes
  • No
• Please describe your experience preparing, reviewing or leading training and educational content. (Open Ended Question)

Required Documents

• Resume/CV
• Cover Letter/Letter of Application
• List of Professional References (contact Info)

Optional Documents

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement .

In compliance with the Americans with Disabilities Act (ADA) and the New Jersey Law Against Discrimination (NJLAD), if you have a disability and would like to request an accommodation with regard to your access to and/or your participation in the application and selection processes (for example, the online application process or interviews), please call or e-mail us .

Rutgers University is an equal access/equal opportunity institution. If you have trouble accessing this page because of a disability, please contact us at or via email at .

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