Shift Lead Full Time

1 week ago


New Brunswick, Canada Lululemon Athletica Full time
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits.

Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well.

We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.

customers) receive a quality in-store experience.

They do this by overseeing or providing technical product education that articulates the value of our product and brand to meet the unique needs of each guest.

The Guest Experience Lead is part of the store leadership team, responsible for driving store performance on the floor through guest experience and team achievement of daily sales or unit targets.

Guest Experience Leads provide input to team member performance evaluations, recommendations into store hiring decisions, and act as Supervisor on Duty (SOD) when leading the floor.

Continuously assess the level of guest connection and technical product education, ensuring every single guest receives technical product education and assisting the guests when needed (e.g., Conduct preparation activities to ensure in-store readiness for guests and ensure the operational excellence of the store is maintained throughout shift.
# Review and interpret daily business data and metrics to track progress toward sales goals and motivate team to drive business results.
# Participate in the store's hiring process, including recruitment, selection and hiring recommendations, onboarding, and training.
# Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands-on experiences.
# Shifts are typically scheduled:
mornings, afternoons, evenings, weekends, and holidays
In addition, during peak timeframes, special events, or other circumstances, the schedule may include early mornings or late nights/overnights for some team members
Job Assets (i

e, Experience:
1 year of retail/sales leadership experience (supervisor or people management not necessary; For Experiential stores with food/beverage service only: Food safety and/or liquor service certification

Inclusion & Diversity:
Work is accomplished as part of a team, sometimes independently, and sometimes on a computer or other technical devices
For Experiential stores with food/beverage service only: Work may involve using industrial kitchen equipment and exposure to heat in order to prepare food or beverages
lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional team performance. 43/hour subject to minimum wage in the location.

This position has a target bonus of an additional $3 per hour , subject to certain requirements and the Company's discretion, bringing the total target compensation range between $22.

Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

Extended health and dental benefits, and mental health plans
Savings and retirement plan matching
People networks, mentorship programs, and leadership series (to name a few)

The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.


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