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Field Appraiser
3 months ago
Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.
Intégrez un milieu où vous disposerez des ressources nécessaires pour apprendre et évoluer, en plus d'être valorisés pour qui vous êtes : chez Intact, la diversité est une force. Vous pouvez compter sur nous pour vous aider à atteindre vos objectifs avec des outils, des possibilités et de la flexibilité. C'est notre promesse aux employés.
Notre formule hybride permet de maintenir un équilibre entre le télétravail et les avantages des interactions en personne.
Poursuivez votre lecture pour découvrir comment vous pouvez façonner l'avenir, réussir en équipe et évoluer avec nous.
À propos du poste
We're looking for a Field Appraiser (Auto) to support the London, East to Guelph & surrounding areas.
What you'll do here:
- Conduct field inspections, in the London, East to Guelph and surrounding areas, to evaluate mechanical or physical damages to all makes and models of cars and light trucks, snowmobiles, motorcycles, ATV's, Trailers (Inc Camper Style/Mobile Homes) through direct and in-person contact with insured's, claimants, and service providers.
- Have an open communication with shop owners and managers during the appraisal process. Negotiate and communicate a best repair practice or procedure. Communicate repair times and parts replacement prior to completing the appraisal as per the appraisal guidelines.
- Maintain current knowledge of insurance products as well as appraisal and investigation techniques and services. Identify needs for process improvement and recommend changes to policies or procedures to maintain quality service and competitiveness
- Establish and maintain productive business relationships and liaisons with repair facilities and other service providers. Assist in the screening and review of vendors' performance to meet professional and corporate standards
- As necessary, conduct re-inspections to ensure satisfactory completion of repairs in accordance with Ontario Appraisal Guidelines.
- Maintain effective communication channels with claims departments. Coach other appraisers and adjusters when required.
- Obtain from vendors repair cost agreements or quotations on replacement parts, labor rates, etc. When applicable, prepare total loss evaluations and facilitates their disposal
- Within established authority limits, negotiate settlements with vendors ie. Labour rates, repair times & rental days based formu
What you bring to the table:
- College Diploma or University Degree or equivalent Trade's person licence or any combination of equivalent education and experience.
- 3-5 Years Customer Service Experience (Dealer or Collision Center)
- 3-5 Years Experience In Collision Estimating (Audatex Preferred)
- Autobody Licence preferred (Not Mandatory)
- Clean Drivers abstract.
- Ability to prepare auto repair estimates using Audatex Estimating Software.
- Computer literacy
- Effective verbal communication skills with experience in interviewing, coaching others, and dealing with insureds. Good written communication skills to draft claims reports.
Ce que nous offrons
En travaillant chez nous, vous aurez tous les outils pour donner le meilleur de vous-même chaque jour. Voici ce à quoi vous pouvez vous attendre en devenant un membre permanent de notre équipe :
- Un régime complet d'avantages financiers qui reconnaît vos succès
- Un régime d'achat d'actions des employés parmi les meilleurs de l'industrie, avec une cotisation de contrepartie correspondant à 50% des actions nettes achetées
- Un régime de retraite et d'avantages sociaux flexible et complet, et un service de soins de santé virtuels
- Des aménagements de travail flexibles
- La possibilité d'acheter jusqu'à cinq jours de congé supplémentaires chaque année
- Un compte de dépenses mieux-être pour favoriser un mode de vie sain et actif
- Un accès à des outils et à des ressources qui vous aident à rester en santé physiquement et mentalement, à accueillir le changement et à communiquer avec vos collègues
- Un écosystème d'apprentissage dynamique en milieu de travail, offrant des parcours d'apprentissage, du contenu interactif en ligne et des programmes inspirants
- Des réseaux inclusifs dirigés par des employés pour informer, inspirer, faire entendre, établir des relations et offrir des occasions de perfectionnement
- Des dirigeants et des collègues inspirants qui vous soutiennent et contribuent à votre développement
- Un programme d'action communautaire, car ce qui vous tient à cœur fait partie de ce qui vous rend unique et la façon dont vous redonner à la collectivité doit l'être tout autant
Égalité d'accès à l'emploi
Chez Intact, nous valorisons la diversité et créons un milieu de travail inclusif et accessible où tous se sentent appréciés, respectés et écoutés.
Si nous pouvons rendre le processus de recrutement plus accessible pour vous, n'hésitez pas à nous le dire quand nous vous ferons part d'une possibilité d'emploi. Nous travaillerons avec vous pour répondre à vos besoins.
Cliquer ici pour d'autres informations importantes sur le processus d'embauche, y compris la vérification des antécédents, les candidats internes et le droit de travailler au Canada.
Si vous travaillez pour Intact ou belairdirect, veuillez postuler au moyen de Contact Pour vous.
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