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Service Now Architect

3 months ago

Toronto, Ontario, Canada Tata Consultancy Services Full time


TCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in.

Our continued commitment to Culture and Diversity and is reflected in our people stories across our workforce implemented through equitable workplace policies and processes.

About TCSTCS operates on a global scale, with a diverse talent base of more than 600,000 associates representing 153 nationalities across 55 countries.

TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status.

Our organizational structure is domain-led and designed to offer businesses a single window into industry-specific solutions. Our agile industry units have embedded capabilities to enable rapid responses that provide a competitive edge to our customers.

This, coupled with a unique Global Network Delivery ModelTM (GNDMTM), is recognized as the current benchmark of excellence in technology deployment.

We have made significant investments in digital technology, horizontal, and vertical platforms, allowing us to successfully serve our clients for over 50 years.


Skills and Responsibilities:

  • Design, develop solution for sending data to Service Now through Soap, REST API, WSDL files
  • Implement, enhance and integrate ServiceNow platform, service catalog and Service Portal per business requirements in a highly collaborative, inclusive and tolerant environment.
  • Design, develop solution for integrating Service now and populating CMDB CI classes
  • Design, develop solution for IT Asset Management module of ServiceNow.
  • Complete development, configuration and workflow administration to support business processes on the platform.
  • Provide day to day operational support and maintenance including planned maintenance outages.
  • Collect, consolidate and analyze service metrics to facilitate decision making related to service improvements.
  • Conduct unit testing and install new modules, releases and version upgrades.
Tata Consultancy Services Canada Inc.

is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC).

Should you require accommodations during the recruitment and selection process, please inform Human Resource.
Thank you for your interest in TCS. Candidates that meet the qualification for this position will be contacted within a 2 week period. We invite you to continue to apply for other opportunities that match your profile.