Project Manager, Business Operations

2 weeks ago


Toronto, Ontario, Canada AlayaCare Full time

About AlayaCare:

AlayaCare is revolutionizing the way home health care is delivered.

Our leading cloud-based software allows our clients around the world to manage their employees, scheduling, billing, and enable better delivery of care.

We're a fast-growing SaaS company with a team of 650+ team members across Canada, US, Australia, and Brazil. We aim to be the world leader in home health care software solutions.

We pride ourselves on our open and transparent culture, our bias for action, and being committed to a workplace where we can be ourselves.


About the Role:


As a Project Manager, Business Operations (Biz Ops), you will be responsible for collaborating with teams and leadership across the organization to lead projects that drive meaningful results for the corporate strategic priorities.

You are the "connective tissue" aligning stakeholders across the organization to achieve success as a unified team.

A Day in the Life:

  • Work with the Director of Biz Ops to prioritize, analyze and devise plans for key corporate initiatives
  • Plan and lead highimpact crossfunctional initiatives that will drive meaningful results toward corporate OKR's (objectives and key results)
  • Define project scope and objectives, involving relevant stakeholders and managing changes through the project life cycle
  • Optimize best practices, crossfunctional project methodologies, project artifacts and status reports
  • Define key project metrics to monitor and communicate the success of projects
  • Reporting and escalating issues, delays as they arise
  • Own outcomes, ensure delivery on KPIs, develop and manage relationships with relevant crossfunctional stakeholders
  • Responsible for stakeholder management and active risk mitigation, you are actively managing risks involved in building and strategizing projects across a crossfunctional team

What you bring to the team:

  • 3+ years of experience managing projects and/or teams related to Operations, Strategy and/or Growth
  • University degree, PMP is not required but would be a great "nice to have"
  • Experience working with project management and reporting tools
  • Strong interpersonal and collaborative problemsolving and decisionmaking skills
  • Experience delivering results in crossfunctional, highgrowth, and fastpaced environments
  • Proven track record of managing endtoend companywide projects
  • Outstanding written and oral communication skills
  • A natural problem solver
- able to navigate divided opinions and complex decisions

  • Strong attention to detail and understanding of intricate crossdependencies

What Makes AlayaCare a Great Place to Work:

  • Our products have a positive impact on the lives of countless care workers and care recipients Equity in a well-funded, high-growth company
  • Work where you feel most engaged and productive with our SuperFlex working models, whether that be at home or in one of our beautiful offices
  • Competitive compensation including equity in a growing, wellfunded company
  • Comprehensive group benefits program, including telemedicine
  • Employee expense program for health, wellness, lifestyle, productivity expenses and more
  • Parental leave topup plan
  • Flexible vacation policy
  • Wellness Fridays throughout the summer months for extra time to unwind
  • Paid Volunteer Time off Program
  • Career growth and development opportunities
  • An entrepreneurial culture of transparency, collaboration, and innovation
  • We are recognized as Deloitte's Technology Fast 50TM program award for our rapid revenue growth, entrepreneurial spirit and bold innovation

_Better outcomes, better belonging_:

  • Our team members are uniqu_e—like our products and the customer groups that we service. _AlayaCare_ employees bring different strengths, perspectives, and experiences to their roles and to our products that enable better care. We are committed to offering a peoplecentric culture where all employees belong and feel heard._
  • Having a pulse on our employee feedback is important to us as we aim to continuously evolve Diversity, Equity, Inclusion, Belonging, and Accessibility within _AlayaCare's_ policies, total rewards offerings, discussions, learning & development programs, and community partnerships. All qualified applicants will receive equal consideration._
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