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Operations Manager
3 months ago
Location
:
Montreal, QC
Summary:
The Operations Manager is responsible for the direct management of the shift supervisors, and provides leadership and training to the team members.
This role is responsible for managing the functionality of the shifts, and ensures all shifts are properly staffed and able to execute the daily workload.
To perform this job successfully, the individual must be able to do the following:
- Responsible for assuring all shifts and functions are properly staffed to execute varied work volume, manage flow of orders to the floor to optimize operation for approximately 25 employees in a 100,000 square foot facility.
- Develop, maintain and manage facility quality process.
- Ensure ontime shipping performance; work closely with supervisors and managers to ensure receipts and shipments meet standards.
- Manage daily/weekly/monthly quality and productivity reporting.
- Supervise realignment activities to ensure maximum optimization of the facility.
- Manage operational activities to ensure DC layout and continuous improvement activities support goals of the operation.
- Provide direct supervision to the shift supervisors. Hold them accountable for their performance and the performance of their teams.
- Provide Leadership, training, and supervision to 25 to 50 team members.
- Continuously work towards increasing the leadership capability of the team and drives professional growth.
- Responsible for all facility/equipment maintenance and supplies.
- Responsible for maintaining a safe working environment and overseeing safety compliance.
- Responsible for daily Cycle Counts, Research, Root Cause Analysis, Findings, and Developing Solutions to improve overall health of Warehouse Inventory.
- Responsible for Annual Physical Inventory from coordination, execution, and process improvement standpoint.
- Responsible for extra duties as assigned, which may include overseeing Slabs Team.
- Responsible for multiple shift operation.
- Must have a minimum of 5 years of supervisory/management experience.
- Must have supervised at least 15+ team members.
- Must have 5 years of Distribution Center Operations experience.
- Lean Manufacturing principles highly desired.
- Proficient in MS Office Suite
- Word, Excel, Access and PowerPoint.
- Related industry experience; natural stone, tile or hard flooring industries preferred.
- Capable of presenting operational data to the business and leadership team.
- Demonstrated ability to drive cultural change while improving efficiencies and processes. Ability to adapt quickly to changing business needs.
- Bachelor's Degree with emphasis on Logistics or Operations Management
- Five (5) to Ten (10) years of specific relevant work experience.
- Demonstrated leadership and managerial abilities.
- Goaloriented with proven record of selfmotivation and achievement. Strong proactive with strong analytical skills.
- Uses creativity to seek quality solutions and process improvements.
- Demonstrated teamwork skills across entire organization.
- Must have excellent People Management and Time Management skills and abilities.
- Solid interpersonal skills to effectively interact at all levels across functions.
- Proactive and able to manage ambiguity effectively. Ability to conceptualize and think strategically.
- Bilingual English/Spanish preferred.
This role has the following physical demands:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is frequently required to sit, stand or walk.
- The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
Benefits:
MSI offers a comprehensive benefits package that includes:
- Referral, Holiday, and Annual Bonuses
- Annual pay increases
- Paid Time Off
- Medical, Dental, and Vision Insurance
- Companypaid Short Term and Long Term disability;
- Companypaid Life Insurance
- Tuition Reimbursement
- Traditional and Roth 401(k) plans with company matching contributions
- Charitable donation matching programs
- Free, companysponsored 1on1 tutoring for children/dependents of MSI employees in grades k12, including free tutoring for SAT and ACT tests.
About MSI:
Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America.
Headquartered in Orange, California, MSI also maintains over 45 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Q