![Crown Packaging](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
1 week ago
Crown Packaging is an integrated manufacturer and marketer of corrugated cartons and sheets, printed paper wraps and wallboard tape.
Crown Packaging is a safety-oriented employer dedicated to providing an engaging and challenging work environment.
Many of our employees have enjoyed working for Crown Packaging for the greater part of their careers; we have many employees with 20, 25, 30, even 35 years of service.
We are currently looking for aCustomer Service Representative for our Richmond location.
Benefits:
- A comprehensive health care plan including drug cards, vision care, life insurance and dental plan.
- Employee Assistance coverage with full services, including dietary and nutritional services, retirement planning, and support services.
- A retirement plan.
- 37 weeks of vacations, pending years of service.
- 13 paid holidays (stats plus, Christmas Eve, Boxing Day and Easter Monday), per year.
- Annual Events~ holiday, safety and charity parties.
- Free onsite parking.
- Opportunity for overtime.
Job responsibilities for this position:
- Manages a high volume of accounts, while upholding an exceptional level of customer service.
- Processes sales orders.
- Establishes customer relationships and follows up with customers, as needed,
- Liaises with the Sales Team, Scheduling, Operations and the Warehouse to ensure optimal delivery of orders.
- Reviews inventory movement, ensuring FIFO is utilized and managed through adjustments and reconciliations.
- Manages administrative duties, filing and dataentry.
- Other duties as assigned.
Qualifications and requirements for this position:
- +2 years of customer service experience.
- Proficient with MS Office software.
- Excellent verbal communication and interpersonal skills.
- Superior problemsolving skills.
- Detail oriented and has the ability to prioritizing and multitask.
- Able to work in a group as well as individually.
- Strong work ethic, is dependable and reliable.
**Please note, our location is not situated near public transit, applicants must have their own vehicle.
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