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Release Coordinator

3 months ago

Brampton, Ontario, Canada eTeam Inc. Full time

Release
Coordinator. Reporting to Sr. Manager DevOps, and closely working with DevOps, Development & Production Support teams, you will play a critical role in planning the releases and managing the Agile, Standalone, Weekly, Monthly release activities.

What you will be doing key responsibilities:
Plan the release of project deliverables and release life cycle

Manage risks and resolves issues that affect release scope, schedule, and quality

Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes

Manage relationships and coordinate work between different teams

Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews

Produce Deployment, Run Books, and Implementation Plans

Manage Release Calendar and Confluence pages (JIRA) for all the releases/changes

Weekly/Monthly Release Reporting

Communicate release details and schedules to the SLTs / Businesses as required

Negotiate, plan, and manage all release activities

Work with Production Support team/Dev Team to understand impacts of branches and code merges

Maintain the release schedule for all core services and ensure alignment across key partners and vendors.

Continually work towards making improvements in the release process

Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists.

Manage QA environments and assign them to the Monthly/Agile/Weekly releases

Change & Service Request creation for the deployments, supporting during the release windows when required

Participate in TAB/eCAB meetings for approvals and to discuss release scope and/or roadblocks

Maintain a release repository and manage key information such as build and release procedures, dependencies, and notification lists

Assist Delivery/Development Managers, Business Analysts and Team Leads with day-to-day activities including status reporting, utilizing Azure DevOps Boards to ensure development items are delivered on time adhere to high-quality standards and meet stakeholder expectations

Facilitate certain Stand-Ups, enabling the development and QA teams to discuss any obstacles to their tasks and give feedback to Business Analysts and Project Managers as necessary


Facilitate the grooming and backlog process on Azure DevOps Boards, remove impediments, ensuring completeness of new development tickets/requests in collaboration with Client, DEVs and QAs.

Manage the Azure DevOps development tickets lifecycle including the final release into production in conjunction with the QA Manager or PMs

Prepare work items for the Change Advisory Board to review and present them on a weekly basis

Manage and execute emergency release activities

What you bring preferred competencies & qualifications:
Bachelors degree in Computer Science or related field

6+ years of the previous release and/or project management experience, (Solid understanding of project management principles preferred)

Good Knowledge of SNOW /JIRA tools with hands-on experience

Formal training in project management practices preferred

Advanced knowledge of software development lifecycle

Experience with Azure DevOps or similar tools like JIRA

Experience working within Agile, Waterfall and hybrid environments

Demonstrated ability to coordinate cross-functional work teams toward task completion

Demonstrated effective leadership, time management, analytical skills, and attention to detail