Operations Leader Ophthalmic Technician Eye Clinic

7 days ago

Toronto, Ontario, Canada Unity Health Toronto Full time
The Ophthalmology Department provides optimum in patient ophthalmic care.

This includes eye examinations, highly specialized ocular diagnostic tests, minor surgical procedures and laser treatments provide by the Ophthalmic Technician.

The Ophthalmic Technician Team Leader would play a key role in providing a safe and efficient patient care environment while coordinating patient flow and administrative support for the department.

The
Operations Leader Ophthalmic Technician works collaboratively within the team, playing a clinical administrative role within a specialty service, primary responsibility include:
Providing day to day guidance, expertise and experience necessary to support and enhance all aspects of the team's practices roles, quality and effectiveness as it relates to achieving excellent patient care by supporting staff knowledge, skills and growth;
Performing administrative responsibilities in support of the department and the Patient Care Manager (PCM) with the accountability for growth, development and performance of the team and with the day to day functioning of the department;
Performing clinic function and flow responsibilities in support of the provision of excellent patient/family care through multidisciplinary collaboration;
Playing a clinical role within a specialty service and a leadership role that relies on expert service/team knowledge;
Working collaboratively within the team;
Providing and supporting staff education initiatives;
Performing equipment and exam room maintenance activities.

Activities:

Provides in-depth technical expertise, support and guidance for the Ophthalmic Technician team, including:
Providing technical coverage, as required;
Troubleshooting phone calls and all clinical and technical issues;
Dealing with patient complaints and issues;

Providing input to improve inefficiencies by providing day to day support and guidance to department clerical staff by: triaging urgent appointments to Physicians; ensuring accuracy and completeness of booking information, etc.

;

Performs scheduling activities, including:
Preparing and distributing Ophthalmic Technician schedule, ensuring appropriate coverage in all areas;
Preparing Clerical schedule, ensuring appropriate coverage for vacation and sick time;
Monitoring staffing requirements and schedules for casual staff to fill vacancies;
Assisting with payroll and employee records by maintaining staff schedule and verifying hours worked;
Coordinates meetings with clinic staff to discuss patient flow and staff scheduling to ensure full staffing coverage in all areas of the department and efficiency of workflow;

Performs staff accountabilities, including:
Participating in the recruitment of staff;
Maintaining responsibility for the roll out and procedural training of staff on equipment and procedures, involving orienting staff on the operation of new procedures or new equipment/technology;
Orienting newly hired Ophthalmic Technicians by providing required training and mentoring;
Coaching and provides constructive feedback to staff, as required;
Participating in staff probationary review by providing feedback on staff performance to PCM;
Acting as the liaison between clinic staff and internal/external Physician offices;
Coordinating meetings with Ophthalmologist office staff to discuss patient flow and patient care issues;
Assisting the PCM with staff performance appraisals, staff development, conflict resolution and continuous quality;

Contributes to the quality process, including: liaising with staff Physicians, Residents, Fellows, PCM and other department staff to ensure quality of care and efficiency of service provided to patients; monitoring quality and efficiency of the department, identifying opportunities for improvement, etc.

;
Assists with the preparation of diagnostic test requisitions and patient information sheets to ensure accuracy and documentation of required consents;
Develops P&P for Ophthalmology department based on best practice guidelines;
Collects data on OCT/Visual Fields activity and general Ophthalmic diagnostics activity, utilizing data to prepare and generate reports for the PCM and submitting reports, in a timely manner

***
Activities:Monitors daily clinic activity to avoid overbooking of eye clinic patients;
Liaises with Ophthalmologist¿s offices to ensure appropriate numbers of patients are scheduled for clinic;
Monitors bookings and ensures staff are making efficient use of time;
Reassigns cross trained staff to Eye Clinic areas on an as needed basis to ensure patient wait times are minimized and clinic flow optimized;
Acts as the point of communication for Physician offices to communicate cancelled or rescheduled clinics;
Oversees and delegates the short and long term activities of staff to ensure efficiency and productivity

Activities:

Maintains a safe and therapeutic environment for patients and staff;
Acts as staff resource for troubleshooting malfunctioning equipment;
Liaise

  • Ophthalmic Technician Eye Clinic

    7 days ago

    Toronto, Ontario, Canada Unity Health Toronto Full time

    Ophthalmic Technician Eye Clinic (Job ID: 799)The Kidney and Metabolism Program (KMP)strives to provide optimum patient-focused care to all individuals that attend the Ophthalmology Offices. This results-oriented individual will insure that all day-to-day clinic activities run smoothly by working collaboratively within the Ophthalmology clinics at St....

  • Operations Leader Ophthalmology Admin Eye Clinic

    3 weeks ago

    Toronto, Ontario, Canada St Michael's hospital Full time

    Operations Leader Ophthalmology Admin Eye Clinic (Job ID: 4620) JOB DESCRIPTION The retina clinic at St. Michael's hospital is one of the busiest clinics in the hospital with upwards 300 patient visits each day. The department is comprised of medical secretaries and ophthalmic assistants who support a group of retinal surgeons and fellows. The operations...

  • Operations Leader Ophthalmology Admin Eye Clinic

    2 months ago

    Toronto, Ontario, Canada St Michael's hospital Full time

    Operations Leader Ophthalmology Admin Eye Clinic (Job ID: 4620) JOB DESCRIPTION The retina clinic at St. Michael's hospital is one of the busiest clinics in the hospital with upwards 300 patient visits each day. The department is comprised of medical secretaries and ophthalmic assistants who support a group of retinal surgeons and fellows. The operations...

  • Ophthalmic Assistant/surgical Coordinator

    7 days ago

    Toronto, Ontario, Canada Ophthalmic Diagnostic Services Full time

    Ophthalmic Assistant/Surgical CoordinatorOphthalmic Diagnostic Services is currently seeking an Ophthalmic Assistant/Surgical Coordinator that is highly ambitious, energetic, and hardworking to join our amazing team at our downtown Toronto office.Role and Responsibilities: Counsel patients with respect to different cataract lens options. Perform cataract...

  • Ophthalmic Technician

    7 days ago

    Toronto, Ontario, Canada LASIK MD Full time

    See if you are our next:OPHTHALMIC TECHNICIAN (OPTICIAN OR SCIENCE GRADUATE)Working for LASIK MD (a partner of Vision Group), is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be...

  • Ophthalmic Technician

    7 days ago

    Toronto, Ontario, Canada Ophthalmology Department, Sunnybrook Hospital Full time

    Ophthalmic Assistant - GlaucomaIf you are an energetic, multi-tasking team player who thrives in a high volume team environment, we have an amazing opportunity for you.We have a full-time opportunity for an experienced Ophthalmic Technician who possesses a positive attitude and a genuine interest in providing care for those with visual impairments.Your day...

  • Ophthalmic Assistant

    7 days ago

    Toronto, Ontario, Canada Sunnybrook Ophthalmology Department Full time

    Ophthalmic TechnicianIf you are an energetic, multi-tasking team player who thrives in a high volume environment, we have an amazing opportunity for you.We have a full-time opportunity for an experienced Ophthalmic Technician who possesses a positive attitude and a genuine interest in providing care for those with visual impairments.Your day will be exciting...

  • Ophthalmic Imaging Specialist- Ocular Oncology- Pmh

    7 days ago

    Toronto, Ontario, Canada University Health Network Full time

    OPHTHALMIC IMAGING SPECIALISTJob Posting #: 920744Union: Non-UnionSite: Princess Margaret Cancer CentreDepartment: Outpatient Clinics, Ocular OncologyReports to: Nurse ManagerHours: 37.5 per weekWage range: $ $42.67 per hour (Commensurate with experience and consistent with UHN compensation policy)Status: Permanent Full TimeShifts: 8:00-4:00PM, 8:30-4:30PM,...

  • Clinic Supervisor

    7 days ago

    Toronto, Ontario, Canada Toronto Retina Institute Full time

    The duties associated with this position are as follows, but not limited to; day to day operations of clinic, trouble shooting, provide onsite leadership for the team to succeed in their duties, monitor the clinic flow and identify problems and opportunities for improvement. Strong ophthalmic technician and computer skills. Work with management to identify...

  • Clinical Operations Leader

    2 months ago

    Toronto, Ontario, Canada Parexel Full time

    Clinical Operations Leader / Clinical Trial Manager team members at Parexel average close to 10 years with the company and we are expanding our team.We currently have Home Based Clinical Operations Leader/Clinical Trial Manager positions available in Canada.As the Clinical Liaison to the Project Leader, the COL/CTM leads the clinical aspect of the trial and...

  • Clinical Operations Leader

    3 weeks ago

    Toronto, Ontario, Canada Parexel Full time

    Clinical Operations Leader / Clinical Trial Manager team members at Parexel average close to 10 years with the company and we are expanding our team.We currently have Home Based Clinical Operations Leader/Clinical Trial Manager positions available in Canada.As the Clinical Liaison to the Project Leader, the COL/CTM leads the clinical aspect of the trial and...

  • Ophthalmic Assistant

    7 days ago

    Toronto, Ontario, Canada TESS Full time

    Job descriptionTHIS IS AN EXCITING OPPORTUNITY FOR POTENTIAL MEDICAL SCHOOL CANDIDATES OR THOSE LOOKING FOR A CAREER IN ALLIED HEALTH FIELD. YOU HAVE TO BE IN TORONTO PHYSICALLY TO APPLY TO THIS POSITION AND A MINIMUM BACHELOR'S DEGREE IS REQUIRED.Starting salary for this position is $18-20 hour depending on prior experience.REQUIREMENTS: have to be either...

  • Ophthalmic Assistant

    6 days ago

    Toronto, Ontario, Canada TESS Full time

    Job descriptionTHIS IS AN EXCITING OPPORTUNITY FOR POTENTIAL MEDICAL SCHOOL CANDIDATES OR THOSE LOOKING FOR A CAREER IN ALLIED HEALTH FIELD. YOU HAVE TO BE IN TORONTO PHYSICALLY TO APPLY TO THIS POSITION.Starting salary for this position is $18-20 hour depending on prior experience.REQUIREMENTS: you have to be either sometime who has higher education in a...

  • Operational Clinical Practice Leader

    7 days ago

    Toronto, Ontario, Canada University Health Network Full time

    JOB POSTING #926433Position: Operational Clinical Practice LeaderSite: TorontoDepartment: Altum HealthReports to: Site ManagerStatus: Temporary Full-time (12-month contract)Altum Health is a department within the University Health Network with over 300 employees across several sites (Toronto, Cambridge, Barrie, Hamilton, Oakville, Ajax, Oshawa, Mississauga,...

  • Optometrist Assistant

    6 days ago

    Toronto, Ontario, Canada BEACHES OPTOMETRY CLINIC Full time

    Education: College/CEGEP Experience: 1 year to less than 2 yearsWork setting: Optical retail storeTasks: Assist health care professionals Prepare and maintain equipment and supplies Maintain supplies Perform general clerical duties Organize and maintain inventory Schedule and confirm appointments Perform various administrative functions Administer tests...

  • Clinical Operations Coordination Leader New

    7 days ago

    Toronto, Ontario, Canada Centre for Addiction and Mental Health Full time

    The Nursing Resource Unit is currently seeking a full-time permanent Clinical Operations Coordination leader. Reporting to the Manager, Nursing Resource Unit, your work will be critical to ensuring that the department meets goals of excellence in care, service provision and client satisfaction. The Clinical Operations Coordination Leader (COCL) is...

  • Clinic Floor Manager

    2 months ago

    Toronto, Ontario, Canada Padra Medical Clinic Full time

    Salary: Company Overview:Padra Clinic is a renowned cosmetic clinic specializing in hair transplantation and cosmetic procedures. Headquartered in Kuwait, Padra has a strong presence in the Middle East through its existing branches in Kuwait, Dubai, and Qatar, and is expanding its presence globally with a pending opening in Toronto, Ontario, along with...

  • Clinic Floor Manager

    1 month ago

    Toronto, Ontario, Canada Padra Medical Clinic Full time

    Salary: About Padra Clinic Padra Clinic is a renowned cosmetic clinic specializing in hair transplantation and cosmetic procedures. Headquartered in Kuwait, Padra has a strong presence in the Middle East through its existing branches in Kuwait, Dubai, and Qatar, and is expanding its presence globally with a pending opening in Toronto, Ontario, along with...

  • Clinical Application Specialist

    6 days ago

    Toronto, Ontario, Canada ZEISS Group Full time

    Job Responsibilities:Manage on­site trainings within a given territory by independently contacting customers, scheduling appointments, making travel arrangements and addressing customer inquiries.Install equipment in medical offices, including removal from containers and performing full installation.Represent ZEISS in a professional and courteous manner....

  • Clinical Extern Leader

    7 days ago

    Toronto, Ontario, Canada Baycrest Full time

    Your user session will timeout in 5 minutes. Please click OK to continue with your application. Clinical Extern Leader Tracking Code 7929 Job Description Baycrest Hospital has an opportunity for a CLINICAL EXTERN LEADER Interprofessional Practice Department Position Type: Permanent Full-Time Shift Type: Days-Evenings, some weekends (subject...