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Labour Relations Manager

3 months ago

Vancouver, British Columbia, Canada BC Maritime Employers Association Full time

Company:

BC Maritime Employers Association

Industry:

Labour Relations

Level:

Hybrid

Job Family:

Labour Relations Manager

Location:

Vancouver, BC

Compensation:

Salary + Benefits

OVERVIEW

RESOLUTION SERVICES


Dispute resolution services provided include collective agreement and labour legislation interpretation, discipline and grievance administration, preparation and presentation of arbitrations, delivery of labour relations...


OVERVIEW


Reporting to the Senior Director, Labour Relations, the Labour Relations Manager is responsible for deliveriny commercially positive outcomes to BCMEA's member companies.


RESPONSIBILITIES
LIAISON & TRAINING


Acts as the primary liaison between a functional sector of member companies and all services provided by the BCMEA, including Training and Dispatch.

Creates and presents training content for customer/member...

LABOUR RELATIONS PROCESSES
Integrates innovative, effective labour relations processes and systems into the organization to support organizational change efforts.

OPERATIONAL PERFORMANCE


Organizes and leads sector customer/member meetings to improve operational efficiencies and productivity and prepares for and participates in collective bargaining.


COLLECTIVE AGREEMENT CONSULTING


Provides advice and direction to customers/members on administration of the collective agreement negotiated between the BCMEA and the ILWU-Canada on behalf of its customers/members.


INVESTIGATIONS
Investigates refusals to work on the grounds of safety through discussions with union and management.

COMPLIANCE & POLICIES

ON-CALL SUPPORT

Provides "on-call" contract interpretation and dispute resolution services to customers/members on a rotational basis.

STRATEGY


Actively promotes strategies/processes that advance customer/member business objectives; monitors management practices to identify those that are not conducive to promoting sound labour relations practices.

SUPPORT & GUIDANCE

Provides support and guidance to customers/members on incident investigations and disciplinary matters.

REQUIREMENTS:

EXPERIENCE
5+ years of recent, related experience in a complex and dynamic unionized and safety-oriented work environment. Demonstrable experience in a unionized work site and/or sector; familiarity within environments...

CONFLICT MANAGEMENT
Effective conflict management skills and the ability to facilitate a collaborative working environment with customers/members and unions. Ability to manage multiple projects, delivered on-time and within budget.

CUSTOMER SERVICE
Strong customer service orientation and ability to work effectively with a diverse workforce and across multiple organizational levels. Excellent time management, problem-solving, and administrative skills.

COMMUNICATION
Exceptional verbal and written communication skills. Ability to engage and communicate in a professional and confident manner.

KNOWLEDGE
Thorough knowledge of human resource principles and labour relations methods and procedures. Marine industry knowledge an asset.

INFLUENCE
Ability to influence others and gain understanding and acceptance of contrary opinions and viewpoints.

DEGREE


Bachelor's degree in Industrial Relations or Business Administration, or a Masters of Industrial Relations, or a comparable combination of education and experience.


DELIVER PRESENTATIONS
Ability to deliver impactful, informative, effective presentations.

DEVELOP RELATIONSHIPS
Develop trusting working relationships quickly and effectively.

ANALYSIS
Strong analytical aptitude, proven research skills, and the ability to assess and interpret data.

M365 PROFICIENCY

Proficiency in Microsoft Office Suite.

MEDIATION & NEGOTIATION