Current jobs related to Install Tech Advisor - Calgary, Alberta - PBS Systems Inc.
-
Mechanical Installation Expert
3 weeks ago
Calgary, Alberta, Canada WATER TECH PLUMBING AND HEATING LTD. Full timeAbout the RoleWe are seeking a highly skilled Mechanical Engineering Technician to join our team at Water Tech Plumbing and Heating Ltd. As a key member of our technical staff, you will play a crucial role in ensuring the successful completion of our mechanical installation and construction projects.Key ResponsibilitiesProject Inspection and Testing: Assist...
-
Information Technology Specialist
3 weeks ago
Calgary, Alberta, Canada ED Tech Network Solutions Ltd. Full timeAbout the RoleWe are seeking an experienced IT Consultant to join our team at ED Tech Network Solutions Ltd. as a strategic advisor to our clients.Key ResponsibilitiesClient EngagementConfer with clients to identify their business requirements and objectives.Business Solutions DevelopmentDesign, develop, and implement information systems business solutions...
-
Technical Advisor
1 week ago
Calgary, Alberta, Canada StarTech Full timeTechnical Advisor role requires providing exceptional technical support and guidance to customers, addressing product-related inquiries, and utilizing expertise to resolve issues. We are a vibrant and growing tech company with a proven track-record of success, operating in 26 countries globally. Our commitment to delivering exceptional experiences deepens...
-
Technical Advisor
2 weeks ago
Calgary, Alberta, Canada StarTech Full timeTechnical Advisor Join our dynamic Customer Support Department as a Technical Advisor, where you'll play a pivotal role in providing exceptional technical support and guidance to our valued customers. As the first point of contact, you'll utilize your expertise to address a wide range of product-related inquiries, from installation and troubleshooting to...
-
Computer Systems Specialist
9 hours ago
Calgary, Alberta, Canada Mu-Tech Full timeJob Title: Computer Systems SpecialistWe are seeking a skilled Computer Systems Specialist to join our team at Mu-Tech. As a key member of our IT department, you will be responsible for providing technical support and maintenance to our computer systems and networks.Key Responsibilities:Provide technical support and troubleshooting for computer systems and...
-
Computer Systems Specialist
6 hours ago
Calgary, Alberta, Canada Mu-Tech Full timeJob Title: Computer Systems SpecialistWe are seeking a skilled Computer Systems Specialist to join our team at Mu-Tech. As a key member of our IT department, you will be responsible for providing technical support and maintenance to our computer systems and networks.Key Responsibilities:Provide technical support and troubleshooting for computer systems and...
-
Client Advisor
2 weeks ago
Calgary, Alberta, Canada Harry Rosen Full time{"h1": "Client Advisor Role at Harry Rosen", "p": "At Harry Rosen, we're seeking a skilled Client Advisor to join our team. As a Client Advisor, you'll be responsible for building and developing a clientele that recognizes their key role in delivering a superior service experience to our discerning clientele.Your key responsibilities will include:* Personal...
-
Client Advisor
2 weeks ago
Calgary, Alberta, Canada Harry Rosen Full time{"h1": "Client Advisor Role at Harry Rosen", "p": "At Harry Rosen, we're seeking a skilled Client Advisor to join our team. As a Client Advisor, you'll be responsible for building and developing a clientele that recognizes their key role in delivering a superior service experience to our discerning clientele.Your key responsibilities will include:* Personal...
-
Computer Systems Specialist
4 days ago
Calgary, Alberta, Canada Mu-Tech Full timeJob Title: Computer TechnicianWe are seeking a skilled Computer Technician to join our team at Mu-Tech. As a Computer Technician, you will be responsible for providing technical support and maintenance to our computer systems and networks.Key Responsibilities:Respond to user inquiries and provide technical assistance to resolve computer-related...
-
Computer Systems Specialist
4 days ago
Calgary, Alberta, Canada Mu-Tech Full timeJob Title: Computer TechnicianWe are seeking a skilled Computer Technician to join our team at Mu-Tech. As a Computer Technician, you will be responsible for providing technical support and maintenance to our computer systems and networks.Key Responsibilities:Respond to user inquiries and provide technical assistance to resolve computer-related...
-
Computer Systems Technician
3 weeks ago
Calgary, Alberta, Canada Mu-Tech Full timeAbout the RoleWe are seeking a highly skilled Computer Systems Technician to join our team at Mu-Tech. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees.Key ResponsibilitiesTechnical Support: Respond to user inquiries and provide assistance with computer-related issues, including...
-
Computer Systems Technician
3 weeks ago
Calgary, Alberta, Canada Mu-Tech Full timeAbout the RoleWe are seeking a highly skilled Computer Systems Technician to join our team at Mu-Tech. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees.Key ResponsibilitiesTechnical Support: Respond to user inquiries and provide assistance with computer-related issues, including...
-
Computer Systems Specialist
5 days ago
Calgary, Alberta, Canada Mu-Tech Full timeJob Title: Computer Systems SpecialistWe are seeking a skilled Computer Systems Specialist to join our team at Mu-Tech. As a key member of our IT department, you will be responsible for providing technical support and maintenance to our computer systems and networks.Key Responsibilities:Respond to user inquiries and provide technical assistance to resolve...
-
Computer Systems Specialist
5 days ago
Calgary, Alberta, Canada Mu-Tech Full timeJob Title: Computer Systems SpecialistWe are seeking a skilled Computer Systems Specialist to join our team at Mu-Tech. As a key member of our IT department, you will be responsible for providing technical support and maintenance to our computer systems and networks.Key Responsibilities:Respond to user inquiries and provide technical assistance to resolve...
-
Technical Support Specialist
2 weeks ago
Calgary, Alberta, Canada Tech Quest Solutions Inc Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at Tech Quest Solutions Inc. As a key member of our IT department, you will provide top-notch technical support to our users, ensuring they have a seamless experience with our computer systems and networks.Key ResponsibilitiesProvide expert technical assistance to users...
-
Technical Support Specialist
1 week ago
Calgary, Alberta, Canada Tech Quest Solutions Inc Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at Tech Quest Solutions Inc. As a key member of our IT department, you will provide top-notch technical support to our users, ensuring they have a seamless experience with our computer systems and networks.Key ResponsibilitiesProvide expert technical assistance to users...
-
Technical Advisor
7 days ago
Calgary, Alberta, Canada StarTech Full timeTechnical Advisor Job DescriptionWe are seeking a highly skilled Technical Advisor to join our dynamic Customer Support Department. As a Technical Advisor, you will play a pivotal role in providing exceptional technical support and guidance to our valued customers.Key Responsibilities:Technical Support: Provide best-in-class support for all active and...
-
Technical Advisor
7 days ago
Calgary, Alberta, Canada StarTech Full timeTechnical Advisor Job DescriptionWe are seeking a highly skilled Technical Advisor to join our dynamic Customer Support Department. As a Technical Advisor, you will play a pivotal role in providing exceptional technical support and guidance to our valued customers.Key Responsibilities:Technical Support: Provide best-in-class support for all active and...
-
Technical Advisor
1 week ago
Calgary, Alberta, Canada StarTech Full timeTechnical Advisor Job DescriptionWe are seeking a highly skilled Technical Advisor to join our dynamic Customer Support Department. As a Technical Advisor, you will play a pivotal role in providing exceptional technical support and guidance to our valued customers.Key Responsibilities:Technical Support: Provide best-in-class support for all active and...
-
Computer Systems Specialist
2 weeks ago
Calgary, Alberta, Canada Mu-Tech Full timeAbout the RoleWe are seeking a highly skilled Computer Systems Specialist to join our team at Mu-Tech. As a key member of our technical services team, you will be responsible for providing expert-level support to our clients and internal stakeholders.Key ResponsibilitiesTechnical Support: Respond to and resolve technical issues related to computer systems,...
Install Tech Advisor
3 months ago
Calgary Headquarters, Calgary, Alberta, Canada
Job DescriptionPosted Friday, April 26, 2024 at 6:00 AM
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun"
The Opportunity:
We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
TheInstall TechAdvisorworks with the Informatics department to support the PBS Dealer Services Team. You will provide top quality knowledge and expertise to our clients who contact our call center for issues or services. The Install Tech Advisor provides immediate solutions and services on technical related items from printer setups, VPN connections, mapping a drive and so on, both remotely and occasionally onsite at a dealership.
Based in ourCalgary office, this is a full time permanent position that provides you with the opportunity to expand your knowledge in a growing and established company.
This isnot a remote workopportunity.
Job Responsibilities:
- Support and troubleshoot issues receive by phone and email
- Write up tickets and investigate issues that arise
- Assist onsite teams and customers with various hardware setups (Printer setups, Servers, Switches, Microsoft platform, peripheral setups, etc.)
- Review issues or concerns from onsite team and customers in relation to technical setups and troubleshooting
- Assist onsite teams and dealerships with setting up of payment processing machines
- Setup of texting numbers, record automated message for dealer appointments, and web setups
- Assist with setting up, maintaining, and troubleshooting Microsoft CAL's (Certified Access Licenses)
- Work with internal staff to help investigate or find answers for those who are onsite
- Be able to talk about and navigate our DMS Software to be able to better assist customers
- Ongoing training of the software and different departments within the company
- Excellent communication skills and phone manners
- Assisting Informatics Technical Specialist and Team Lead when asked for troubleshooting and day to day items
Qualifications:
- Solid computer knowledge of Microsoft Office Suite
- Good knowledge of printer and network setups, servers, switches, Microsoft platform, peripheral setups, etc.
- Problem solving and trouble shooting skills
- Effective time management & organization
- Strong multi-tasking & prioritization
- Travel within Canada and the USA is required (approx. 3 times per quarter); in consequence, proof of valid passport and/or US visa (if applicable) and a valid full-class driver's license will be a requirement
- Available for occasional work on Saturday and/or Sunday to support software installations
- Available for occasional work on USA/Canadian holidays based on installation needs
- Ability to lift up to 30 lbs/14 kgs on an occasional basis, and up to 10 lbs /5 kgs on a frequent basis
What we offer:
- Internal promotion and growth opportunities
- An education department dedicated to helping you with professional and personal development
- Access to an onsite gym
- Free parking
- Staff events
- Bonus for product certification up to $4,800 per year
- Great referral bonus
- Staff discounts with GM, Dell, and more
Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.
PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.
Calgary Headquarters, Calgary, Alberta, Canada
#J-18808-Ljbffr