Intermediate Casualty Field Adjuster

1 week ago


Ottawa, Ontario, Canada ClaimsPro LP Full time

Company:
ClaimsPro LP

Intermediate Casualty Field Adjuster (Ottawa)

  • We are currently looking to add an experienced Independent Casualty Field Adjuster to our team
  • Why should you consider a career with Claimspro? We are proud of our people, and it shows:
  • You will be part of a team of professional independent adjusters from across Canada.
  • Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles the sky is the limit.
  • You will work on the industryleading Claim Space software, designed by adjusters for adjusters and kept modern with our inhouse team of programmers and developers.
  • You will be supported by experienced local claims support, centralized after hours support, and dictation services.
  • Your claims load is driven by senior executives and business development staff from coast to coast.
  • Your workload is balanced, and you will be compensated for your billable hours.
  • You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs and a flexbenefit health and dental plan that allows you to customize your coverage.
  • Completion of required CIP courses is essential; having level 1 or 2 adjuster license in Ontario would be ideal.
  • The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and followup of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely wellhoned organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.
  • Responsibilities:
  • Prompt contact and follow up with policy holders and claimants.
  • Investigate the claim and report to clients with solid recommendations.
  • Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
  • Throughout the claims process, provide high level of customer service to clients and the insured.
  • Participate and share ownership and responsibility for afterhours customer service requirements.
  • Perform duties assigned to him/her in compliance with established work standards, policies and procedures.
  • Minimum Educational & Knowledge Requirements
  • Completion of high school education; University degree or postsecondary education related to insurance will be given preference.
  • Must have obtained or qualified to obtain at least Level 1 license in ONTARIO.
  • Ongoing commitment to education and learning, preferably pursuing CIP designation.
  • Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
  • Experience:
  • Prior experience in desktop or field claims adjusting, preferably in casualty.
  • Equivalency in combination of education and experience will be considered.
  • Competencies required to succeed:
  • Proactive in finding resolutions, with sense of urgency and responsiveness.
  • Effective analytical skills including identification of causeandeffect dynamics.
  • Able to draw valid conclusions and effectively communicate them.
  • Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
  • Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
  • Ability to handle pressure with a calm demeanor, especially during conflict and difficult situations.
  • Must have people skills with bias towards building relationships with own team and claims stakeholders.
  • Proficient with computers and current technology
  • Effective written skills including grammar and those of a technical in nature.
  • Effective oral skills, including listening, interviewing, negotiating, etc.; Must be able to flex style appropriate to audience.
  • Excellent customer service skills and ensures that all inquiries are effectively dealt with in a timely manner.
  • Qualifications and Experience:
  • University degree or post-secondary education related to insurance
  • Bilingualism would be preferred
  • Experience with Municipality Claims is an Asset
  • Minimum of 3 years' experience
  • Equivalency in combination of education and experience will be considered.
  • Ongoing commitment to education and learning.
  • Effective analytical skills, including identification of cause and effect dynamics
  • Good investigative manner
  • Able to draw valid conclusions and effectively communicate them.
  • Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
  • Adjuster's license, or currently pursuing CIP designation
  • Advanced communication skills including:
  • Effective written skills including those of a technical nature
  • Effective oral skills, including listening, interviewing, negotiating, must be a


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