Lead Hand
2 weeks ago
This position is responsible for coordinating and directing the workload of the Service department for maximum efficiency and productivity while providing quality repair work; advises makes recommendations to Shop Foreman and Service Manager regarding technician skills and training needed
Duties & Responsibilities
- Assists with the assignment of jobs and work areas to Service Department employees according to their skill and knowledge.
- Assist in the appraisal of repair orders coming into the Service Department and may participate in repairs, and review repair orders for accuracy and completeness
- Directs and assists technicians and apprentices in the diagnosis of machine problems
- Inspects and repairs all special tools; recommends new tooling as required
- Advises Shop Foreman or Service Manager of all customer complaints
- Assists the Shop Foreman or Service Manager with coordinating and conducting quarterly safety meetings
- May fill Shop Foreman's role in their absence
- May arrange for and participate in reconditioning of used equipment and setup of new equipment
- May approve the release of equipment for delivery to customer
- May assist in providing performance feedback for service technicians and staff to the Service Manager
- Other duties as assigned
Required Skills:
- Ability to work multiple shift patterns
- Ability to lead others
- Must possess effective written and verbal communication skills, and be able to present to groups
- Must be able to lift up to 50 pounds
- 5+ years' experience as a heavy duty service technician
- Journeyman certificate required
- Class 1 driver's license considered an asset
- Forklift license preferred
_Discover The Brandt Advantage_
- When you work for Brandt, we work for you. It's as simple as that. That means onthejob education to develop new skills, advancement opportunities, a comprehensive benefits package and more all backed by unmatched job security._
_ About the Brandt Group of Companies_
- The Brandt Group of Companies — headquartered in Regina, Saskatchewan, Canada — is a privately owned manufacturing and distribution company that serves a growing international audience in industries such as agriculture, construction, forestry, rail, mining, steel, transportation, material handling, and energy. The company has 5400+ employees and more than 170 locations in Canada, USA, Australia, and New Zealand. Brandt is one of Canada's largest privately owned companies and is among an elite group of Platinum Club members of Canada's Best Managed Companies._
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