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Warehouse Floor Lead
3 months ago
WHO WE ARE
Lululemon is a yoga inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice.
We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai and places in between.
We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.
ABOUT THIS TEAM
Our Global Distribution teams are part of our greater lululemon Supply Chain organization.
This team supports lululemon's overall purpose by ensuring we are fulfilling our products to our guests through our various channels including our retail stores and ecommerce.
A DAY IN THE LIFE
- Supports with accurate and timely shipments to guests by providing in the moment coaching, feedback, training and support to Warehouse Associates and Forklift Drivers
- Provides training and support on work tasks and removing bottlenecks. Delivers functional training to new Associates and provides levelset training to existing employees as needed
- Trains and develops departmentspecific skills across any Associate on the team and can raise needs for specific learning approaches to create an inclusive environment, such as linguistic support
- Assesses the skill level of a learner and how to communicate and train necessary information to improve daily job performance
- Supports their Supervisors with leading daily workforce planning and communicates updates, needs, and risks with clarity across departments.
- Delivers individualized feedback to Associates in service of directly improving daily role performance.
- Responsible for directing the open and closing tasks of the department
- Supports with performance tracking of individual employees by ensuring they are using systems correctly and accurately
- Resolves daily issues and general usage in Outlook, Excel, IBM, WMS, Oracle
- Teaches any departmentspecific system to a new learner and displays proficient technical literacy across departmentspecific systems
- Recognizes and works with their Supervisor to prioritize workflow and corresponding people and resourcing needs each day
- Raises staffing needs/support capacity to partner with and support overall DC workflow.
- Understands material and support resourcing needs and tracks volumes weekly
- Understands basic operational flow of DC departments and identifies bottlenecks and pain points
- Problem solves daily interdepartmental operations issues as they arise
- Plays a critical role in the support and adherence to a culture of safety within the DC and teaches the what and why behind any safetyrelated topic
- Tracks and restocks department supplies
QUALIFICATIONS
- 12 years of experience leading others directly or indirectly
- 1 year of experience providing facilitation and training
- Strong understanding of key warehouse functions and standard processes
- Proficient in Microsoft Office Suite
- Ability to effectively communicate with the team members and business partners both written and verbal
- Capable of adapting to third party technologies (RF scanners, voice picking and new systems)
- Excellent counting skills and detail focused
- Ability to meet attendance requirements
- Ability to lift up to 50lbs frequently
- Ability to maintain a safe work environment
- Flexible and adaptable with schedule which would include weekends, nights, working some required holidays, with occasional afterhours requirements and overtime
MUST HAVES
- Acknowledges the presence of choice in every moment and takes personal responsibility for their life
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
- Communicates with honesty and kindness and creates the space for others to do the same.
- Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Fosters connection by putting people first and building trusting relationships.
- Integrates fun and joy as a way of being and working, aka doesn't take themselves too seriously.
