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Systems Administrator I
3 months ago
Job Category
M&P - AAPS
Job Profile
AAPS Salaried - Information Systems and Technology, Level C
Job Title
Systems Administrator I
Department
UBC IT | Collaboration Services
Compensation Range
$6, $9,418.83 CAD Monthly
The Compensation Range is the span between the minimum and maximum base salary for a position.
The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position.
In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.
Posting End DateFebruary 22, 2024
Note:
Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.
Job End Date
Mar 4, 2025
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students.
Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.
Job Summary
The Systems Administrator I consults with users and analyzes their systems hardware and software problems, and contributes to the design, provisioning and configuration of systems based on user needs.
Reports to the Team Lead, Operations, Communication and Collaboration Services. Works independently and jointly within the Communication and Collaboration Services team.
Work Performed
Specific Duties:
- Contributes and provides input on the analysis and review of functional requirements, system features, integration requirements, security requirements, and scalability and performance requirements. Reviews implementation options, discusses approach and recommendations with systems staff and users, and provides input to technology recommendations for new and changing systems requirements.
- Contributes to the ongoing planning and analysis of systems enhancements in support of current or new enterprise services. Collaborates with peers/team members to identify, analyze, recommend and implement appropriate system enhancements that will improve existing information systems and improve business processes and productivity.
- Builds and maintains good working relationships with other IT groups, teams, colleagues and peers. Builds and sustains good working relationships with customers and captures the customer s business needs.
- Participates in end user committees as required on behalf of UBC IT. Maintains communication and develops relationships with the user community in order to develop a sound knowledge of their business and their priorities. Based on client feedback develops recommendations and presents options for improvements and efficiency.
- Develops expertise in the functionality of vendor product(s). Works directly with the vendor's technical support centre in order to resolve product issues.
- Assists in the development of scripts to automate and improve processes, monitor servers, extract and convert data.
- Reviews current support processes and methods of support delivery in order to provide technically accurate solutions to customers and to improve customer satisfaction. Brings recommendations for improvement to the Manager and/or Senior Manager.
- Performs data analysis in preparation for conversion and clean up. Develops and/or prepares conversion programs and procedures; assists with conversion functions.
Core Duties:
- Consults with users on present or proposed business procedures, problems, and requirements in order to define systems needs and streamline system work flow.
- Supports the monitoring and analysis of systems issues and contributes to recommendations for all systems supported infrastructure as part of regular operations.
- Contributes to the design, provisioning and configuration of systems.
- Acts as a liaison between technical groups and stakeholders to coordinate the system's installation and ensure technical compatibility and satisfaction.
- Contributes to the preparation of documentation and definition of system specific dependencies to assist in problem analysis including user and technical manuals for review by senior Systems Analysts.
- Contributes to the development of best practices, standards, procedures and quality objectives across systems infrastructure or platforms.
- Maintains appropriate professional designations and uptodate knowledge of current information technology techniques and tools.
- Performs other related duties as required.
Decisions and actions taken by the Systems Administrator will have a direct impact on how efficiently and effectively the systems will perform and function.
