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Contract Manager
3 months ago
Position supports the Support Renewals and Sales teams and requires an organized and articulate individual who exhibits a strong attention to detail.
The ideal candidate will be innovative in solving business problems and challenges, coordinate business and legal issues and questions, follow-up on responses with other departments within the organization, and be energetic, focused and results oriented with a high level of integrity and honesty.
Regularly exercise judgment within defined policies and guidelines.Duties & Responsibilities:
Review, negotiate and amend contractual paperwork as required to align to client business standards, including (eg: purchase orders), quotations, signed agreements relating to software support, public sector, framework and OEM accounts
Participate in contract negotiation calls with existing and prospective customers, supporting the Sales, Support Renewals and Legal groups as needed.
Negotiating mutually acceptable support terms, securing appropriate approvals, and drafting final contract documentsIdentifying and executing on opportunities to streamline & improve existing off-cloud Renewals practices
Assist with special projects and team/departmental initiatives
REQUIRED SKILLS:
Experience dealing with contract review, drafting & negotiation and general business acumen, preferably within the software industry or related field
Strong communication skills. Additional language skills would be a bonus.
Extremely detailed/accuracy oriented
Ability to multi-task effectively
Communicate and work well in a team environment and with existing clients including excellent verbal and written communications
Able to adapt to changing and fast paced conditions to ensure continued alignment with business requirements
Willingness to take on challenges and new objectives
Ability to identify issues and determine when escalation to management is required
Proven ability to interact effectively with all levels of the company including executive management
Strong capabilities and expertise in Microsoft Office, in particular Word, PowerPoint and Excel
Proven ability to work under pressure in order to meet frequent deadlines
Experience with business deal risk analysis and revenue recognition concepts
Experience contracting with international, Government and regulated bodies a plus
