Aftermarket Services Technician

2 weeks ago


Edmonton, Alberta, Canada Master Flo Valve Inc MFV Full time

Company Matched RRSP

Profit Sharing Incentive Plan

Responsibilities:

  • Execute inhouse repairs and refurbishment of MFV products
  • Conduct light field service as required
  • Provide production support as required
  • Duties Include:_
  • Perform tear down and inspection of customer valves and actuators
  • Provide assessment of component's condition and recommendation for replacements or upgrades
  • Complete Product Evaluation Report (ES and submit to Aftermarket Coordinator for quoting and evaluation by the customer
  • Identify priorities and maintain a work schedule with the Aftermarket Coordinator to ensure all repairs are processed in a timely manner for all customers
  • Liaise with other departments on customer service and repair issues as applicable
  • Services all customer surface valve and actuator repairs in shop. Perform light field service work occasionally as required
  • Ensure tools are clean, functional and organized for shop and truck
  • Ensure calibration of measurement devices and tools is always uptodate
  • Maintain an ongoing count of inventory level of parts and tools reserved for Aftermarket Services
  • Assist Production during down times in all aspects of new products
  • Be available for emergency calls to assist customers as required

Qualifications:

  • Working knowledge of valves. Knowledge/experience with chokes and control valves is desirable
  • Knowledge of electric, hydraulic and pneumatic valve actuation is beneficial
  • Knowledge of instrumentation is desirable
  • Mid to high dexterity and mobility for physical handling of products
  • Ability to travel to customer site (must be able to obtain required tickets)
  • Valid Alberta Driver's License (must provide a Driver's Abstract)
  • Subject to regular Drug and Alcohol testing in order to meet site specific requirements
  • Computer proficiencies in standard office programs and specialized data base programs
  • Effective written and verbal communication skills
  • Effective organizational abilities and attention to details
  • Excellent (internal and external) customer service skills
  • Independence and initiative. Result oriented
  • Ability to influence and persuade others to action
  • Ability to work under mid to high operational deadlines and demands
  • A commitment to workplace health and safety


Master Flo offers a competitive salary, profit sharing and a comprehensive benefit program to prospective employees, as well as the opportunity to work in an entrepreneurial environment, characterized by continued growth and strong business results.


  • Only permanent, fulltime employees qualify for RRSP and Profit-Sharing Incentives.


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