Door Person

2 weeks ago


Vancouver, British Columbia, Canada Century Plaza Hotel Full time
The
Century Plaza Hotel is currently hiring for a full time
Door Person, for a variety of shifts.


The Door Person is the first point of contact for our guests, and is relied upon to provide a positive first impression to all our guests which lasts throughout their stay.


Do you love helping people? We're looking for reliable, enthusiastic individual who will help our guests have a great stay with us.

You'll meet and greet guests when they arrive and leave, assist the bell person as necessary, support the front desk staff, and assist guests with transportation, luggage, and any other requirements as they arrive and depart.

The position would report directly to our Front Office Manager.

JOB RESPONSIBILITIES:

  • Welcome Guests on arrival and assist with their luggage;
  • Provide a memorable departure for all guests;
  • Oversee delivery and safe keeping of luggage, assist the bell person to keep the luggage room in order;
  • Stay current on all hotel services as well as VIP requirements and special events;
  • Demonstrate current knowledge of external locations, events, attractions and landmarks in the vicinity;
  • Comply with all hotel security, fire regulations and Health & Safety legislation;
  • Project a professional manner with an emphasis on hospitality and guest services.

SPECIAL SKILLS REQUIRED:

  • Previous work experience in a similar position is preferable;
  • Fully fluent in English, written and spoken (a second language is an asset);
  • Impeccable personal presentation with good communication skills;
  • Energy and enthusiasm with an eye for detail;
  • Calm, courteous, discreet and security conscious;
  • A passion for anticipating and delivering exceptional levels of guest service;
  • Excellent personal grooming standards;
  • Excellent knowledge of Vancouver, attractions and restaurants;
  • Must be a team player and have good interpersonal relations between department and guests;
  • Must be eligible to work in Canada.
We offer an excellent benefits package for full time employees, after 6 months continuous employment.

Thank you for your interest

Job Types:
Full-time, Permanent

Salary:
$18.00 per hour

Benefits:

  • Dental care
  • Discounted or free food
  • Extended health care
  • Flexible schedule

Schedule:

  • Day shift
  • Evening shift
  • Morning shift
  • Weekend availability

Supplemental pay types:

  • Tips

Application question(s):

  • Do you live in the B.C. Lower Mainland area? Please note applicants who do not reside in the B.C. Lower Mainland area will not be considered.

Experience:

- customer service: 2 years (required)

Language:

  • English (required)

Work Location:
One location
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