Training Manager

2 weeks ago

Concord, Ontario, Canada Recipe Unlimited Corporation Full time
Recipe Unlimited Corporation is Canada's leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey's, St.

Hubert, The Keg, Montana's, Kelseys, Pubs, Bier Markt, East Side Mario's, Landing Group, New York Fries, the Burger's Priest, The Pickle Barrel & Catering, State and Main, Elephant and Castle and Original Joe's.

With this diverse portfolio of restaurants our Home Office Teammates have the opportunity to work on a wide variety of some of the most popular, well-loved brands in Canada.

Variety isn't the only thing we offer - we are passionate about our industry, we celebrate and support diversity of thought, we are innately curious and encourage our Teammates to take ownership.

Above all else, we believe in doing the right thing for our people, our communities and our planet.


The Training Manager will support the Operations team by ensuring all training materials enable our restaurants to deliver brand consistency.

They will be responsible for ensuring a consistent and best in class approach to menu and service related launches.

They are involved in New Restaurant Openings, Restaurant Leadership Certification, Trainer Development, Critical Path to Openings and all Opening Resources.

As part of their role, the Training Manager is responsible for ensuring that the Brand content is current.

This Manager will also be responsible for taking on new projects as per the needs of the business and will facilitate and support Instructor-led courses and meetings.


What you will do in this role:

  • Owns the development, implementation and sustainability of all training programs and initiatives
  • Develops, deploys and sustains food and menu related training tools
  • Implements, monitors and sustains the brand's Restaurant Leadership Certification program
  • Accountable for conducting a quarterly gap analysis to validate content on the Brand Portal and Learning Management System
  • Supports Brand Marketing leads with all training related Marketing and Menu launch requests requiring training support
  • Successful development and implementation of New Restaurant Opening process, tools and resources while also overseeing the organization of opening training teams, expenses, payroll and administration
  • Responsible for all new restaurant opening annual budgets
  • Successfully onboard new Franchisees to the business
  • Tracking & Consolidation of the Training Department annual budget
  • Supports our cross functional teams with all training related requests, which supports restaurant tests, new product development and equipment innovation
  • Leads the development of a calibration program that recertifies Managers and Associates prior to a Restaurant Renovation
  • Facilities training seminars as required by the Operations team
  • Responsible for Training Excellence at Corporate training centers

What we are looking for from you:

  • 3+ years restaurant general manager experience
  • Ability to develop training tools; Instructional design experience is an asset
  • Detail oriented with a high degree of accuracy
  • Strong management and leadership skills
  • Project management skills are an asset
  • Able to identify gaps and action opportunities
  • Extensive knowledge of restaurant operations and systems
  • Excellent planning and communication skills (both written and verbal)
  • Ability to coordinate, communicate and balance multiple projects simultaneously
  • Forward thinker and motivated to make change
  • Able to deal with conflict
  • Able to influence change
  • Is an inspirational leader

What's in it for you?

  • Flexible/Hybrid work environment (3 days a week in office)
  • You'd be joining a closeknit, innovative team of creative and energetic gogetters
  • You'd be a part of Canada's largest fullservice restaurant company that leads the industry in size and innovation
  • 20% associate discount dining card and monthly dining allowance valid at participating Recipe brands
  • A welcoming, fun and safe work environment founded on respect
  • Career advancement opportunities with a company that owns some of Canada's most iconic restaurant brands
  • Industryleading benefits, wellness programs, and total rewards programs
Recipe is committed to providing a diverse, equitable and inclusive workplace.

Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone.

Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation.

Job Types:
Full-time, Permanent

Benefits:

  • Dental care
  • Discounted or free food
  • Extended health care
  • Life insurance
  • Onsite gym
  • Onsite parking
  • Paid time off
  • RRSP match
  • Tuition reimbursement
  • Vision care
  • Wellness program

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Con

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