Bilingual Personal Banker

7 days ago

Candiac, Quebec, Canada BMO Financial Group Full time
3 Avenue de Sardaigne Candiac Quebec,J5R 0E5

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers.

Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.


  • Takes a lead in proactively engaging with existing customers and prospects by providing needsbased assessments to grow loyalty and identify immediate / future opportunities.
  • Offers clients advice and guidance on available digital and selfserve options with the goal of making banking easy, simple, and fast.
  • Supports customer transactions needs based on customer traffic.
  • Engages customers to grow BMO's business by reaching out, generating appointments, and building new relationships within the community.
  • Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.
  • Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank's policies and procedures.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer's experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
  • Analyzes issues and determines next steps.
  • Broader work or accountabilities may be assigned as needed

Qualifications:

  • Typically between 3 years of relevant experience and postsecondary degree in related field of study desirable or an equivalent combination of education and experience.
  • Canada only: Registration to sell investment products completed as appropriate for the jurisdiction.
  • Appropriate lending qualifications and designations.
  • Working knowledge of personal and small business customer needs and solutions.
  • Working knowledge of retail investments and lending products.
  • Experience in financial services is an asset.
  • Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
  • Passionate commitment to helping our customers.
  • Drive to deliver a personal customer experience.
  • A focus on results and the ability to thrive in a consultative sales and teambased environment.
  • Resourceful selfstarter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Specialized knowledge.
  • Verbal & written communication skills
  • Good.


 Organization skills
  • Good.
  • Collaboration & team skills
  • Good.
  • Analytical and problem solving skills
  • Good.


This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec.


We're here to help
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform

  • live-in caregiver, child care

    7 days ago

    Candiac, Quebec, Canada Cheung Full time

    Work Term: TemporaryWork Language: BilingualHours: 40 hours per weekEducation: Secondary (high) school graduation certificateExperience: 5 years or moreAsset languagesMandarinCantoneseWork site environmentNon-smokingScent freeWork settingEmployer's homeTasksAssume full responsibility for household in absence of parentsPerform light housekeeping and cleaning...

  • Sales Representative

    7 days ago

    Candiac, Quebec, Canada Scotiabank Full time

    Requisition ID: 167954Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Sales Representative (South Shore of Montreal, QC)Full-time permanent positionBilingual (English/ French)We are actively recruiting experienced sales representatives in South Shore of Montreal, QC Please note, this is a mobile role -...

  • Stagiaire en Droit

    7 days ago

    Candiac, Quebec, Canada Cascades Full time

    **Bienvenue chez toi**Chez Cascades, se développer durablement c'est surtout respecter la nature de nos talents. Notre grande famille prend soin de toi:- Rémunération progressive selon ton parcours scolaire- Bonus si tu reviens en tant qu'étudiant ou stagiaire la session suivante- Remboursement de tes frais de scolarité si tu obtiens un emploi...

  • Technicien(ne), Paie et ressources humaines-TECHNISEAL, Candiac QC

    7 days ago

    Candiac, Quebec, Canada Techniseal Full time

    Oldcastle APG, a CRH Company, is the top provider of outdoor living solutions in North America with an impressive portfolio that allows customers to Live Well Outside. Sparking infinite possibilities with lasting performance, its premier building products craft welcoming outdoor spaces where individuals connect, reflect, and recharge. The brand's notable...

  • Bilingual Personal Banker

    2 weeks ago

    Candiac, Canada BMO Financial Group Full time

    3 Avenue de Sardaigne Candiac Quebec,J5R 0E5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Personal Banker

    3 weeks ago

    Candiac, Canada BMO Financial Group Full time

    3 Avenue de Sardaigne Candiac Quebec,J5R 0E5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Manager, Personal Financial Services

    3 weeks ago

    Candiac, Canada TD Bank Full time

    398840BR Retail Banking - Financial Services Candiac, QC February 7, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers...

  • Manager, Personal Financial Services

    4 weeks ago

    Candiac, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Financial Services Representative

    2 months ago

    Candiac, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Financial Services Representative

    7 hours ago

    Candiac, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Resident Concierge in Candiac

    3 weeks ago

    Candiac, Canada Cogir Full time

    Founded in 1995, Cogir Immobilier has more than 8,000 employees who are passionate about real estate. Motivated by our constant desire to give meaning to real estate, we seek to humanize, create and surpass ourselves in order to design pleasant, functional living environments that reflect the people who occupy them. **: Mostra Candiac is currently looking...

  • Resident concierge in Candiac

    3 weeks ago

    Candiac, Canada COGIR Immobilier Full time

    Founded in 1995, Cogir Immobilier has more than 8,000 employees who are passionate about real estate. Motivated by our constant desire to give meaning to real estate, we seek to humanize, create and surpass ourselves in order to design pleasant, functional living environments that reflect the people who occupy them. POSITION DESCRIPTION: Mostra Candiac is...

  • Warehouse Worker

    2 weeks ago

    Candiac, Canada ConstantoChoix Ressource Full time

    *PLEASE READ CAREFULLY BEFORE APPLY* *OVERSEAS APPLICANTS WILL NOT BE REPLIED* ConstantoChoix Ressource is a licensed job agency in Montreal. License number AP-2000768. We are focusing on providing the best human resource solution to all companies and job seekers. Position: Warehouse Worker , Permanent Location of work (Postal Code): J5R 6A7,...

  • Commercial Specialist

    1 week ago

    Candiac, Canada The Co-operators Full time

    **Position Overview**: **Company**:CGIC **Number of Positions**: 5 **Language**: Bilingualism in English and French is an asset. **Work Model**:Hybrid **Alternate Title**: n/a **Additional Information**: The work location for this role is flexible to Saint-Jérôme, Candiac, Kirkland, L'Ancienne-Lorette, Vaudreuil, St-Eustache. There are 4 positions...

  • Customer Service Agent

    2 weeks ago

    Candiac, Canada Techniseal Full time

    _**We care about your health and your future**:_ - **Group Insurance: premiums paid by Employer (except LTD)**: - **Employee and Family Assistance Program (PAEF) + Telemedecine**: - **Group RRSP: Matching plan up to a maximum of 5% (as soon as you are hired)**: - **Personal Leave - three (3) days/year - Product discounts**: - **Vacation + paid holiday...

  • Customer Service Agent-techniseal, Candiac Qc

    3 weeks ago

    Candiac, Canada Techniseal Full time

    Job ID: 489538 Techniseal, now a division of Oldcastle® Building Products, is located on the South Shore of Montreal and is an innovative Canadian company originally founded in 1984. We develop, manufacture and distribute a full range of premium quality products for the cleaning and protection of exterior surfaces. World leader in the production of...

  • live-in caregiver, child care

    3 weeks ago

    Candiac, Canada Cheung Full time

    Durée de l'emploi: TemporaireLangue de travail: BilingueHeures de travail: 40 hours per weekEducation: Expérience: EducationSecondary (high) school graduation certificateAsset languagesMandarinCantoneseWork site environmentNon-smokingScent freeWork settingEmployer's homeTasksAssume full responsibility for household in absence of parentsPerform light...

  • Resident concierge in Candiac

    2 weeks ago

    Candiac, Canada COGIR Immobilier Full time

    Founded in 1995, Cogir Immobilier has more than 8,000 employees who are passionate about real estate. Motivated by our constant desire to give meaning to real estate, we seek to humanize, create and surpass ourselves in order to design pleasant, functional living environments that reflect the people who occupy them.POSITION DESCRIPTION:Mostra Candiac is...

  • Resident concierge in Candiac

    3 weeks ago

    Candiac, Canada COGIR Immobilier Full time

    Founded in 1995, Cogir Immobilier has more than 8,000 employees who are passionate about real estate. Motivated by our constant desire to give meaning to real estate, we seek to humanize, create and surpass ourselves in order to design pleasant, functional living environments that reflect the people who occupy them.POSITION DESCRIPTION:Mostra Candiac is...

  • live-in caregiver, child care

    2 weeks ago

    Candiac, Canada Cheung Full time

    Work Term: TemporaryWork Language: BilingualHours: 40 hours per weekEducation: Secondary (high) school graduation certificateExperience: 5 years or moreAsset languagesMandarinCantoneseWork site environmentNon-smokingScent freeWork settingEmployer's homeTasksAssume full responsibility for household in absence of parentsPerform light housekeeping and cleaning...

  • live-in caregiver, child care

    1 month ago

    Candiac, Canada Cheung Full time

    Durée de l'emploi: TemporaireLangue de travail: BilingueHeures de travail: 40 hours per weekEducation: Expérience: EducationSecondary (high) school graduation certificateAsset languagesMandarinCantoneseWork site environmentNon-smokingScent freeWork settingEmployer's homeTasksAssume full responsibility for household in absence of parentsPerform light...

  • live-in caregiver, child care

    1 month ago

    Candiac, Canada Cheung Full time

    Work Term: TemporaryWork Language: BilingualHours: 40 hours per weekEducation: Secondary (high) school graduation certificateExperience: 5 years or moreAsset languagesMandarinCantoneseWork site environmentNon-smokingScent freeWork settingEmployer's homeTasksAssume full responsibility for household in absence of parentsPerform light housekeeping and cleaning...

  • Aviseur Technique

    2 weeks ago

    Candiac, Canada H Grégoire Toyota Candiac Full time

    HGrégoire Toyota Candiac est à la recherche d’un conseiller technique pour venir compléter son équipe ! Le conseiller technique a comme responsabilité de définir les besoins de réparation et d’entretien des véhicules des clients. Il aura aussi comme mandat de vendre des services d’entretien et d’organiser l’horaire de l’exécution des...

  • Resident concierge in Candiac

    3 weeks ago

    Candiac, Canada Cogir Immobilier Full time

    Founded in 1995, Cogir Immobilier has more than 8,000 employees who are passionate about real estate. Motivated by our constant desire to give meaning to real estate, we seek to humanize, create and surpass ourselves in order to design pleasant, functional living environments that reflect the people who occupy them. Location Name : MOSTRA CANDIAC Location...