IT Director

2 weeks ago

Toronto, Ontario, Canada Park'N Fly Full time

Park'N Fly is Canada's only national airport parking provider, providing both business and leisure travellers over 45 years of quality service from coast to coast. To continue offering the best possible parking experience available, we are continually evolving and growing to meet the needs of our team members and the needs of our customers.

Who You Are?

The Director of IT (Information Technology) or IT Director oversees all IT functions in our company. You will be in charge of a team of IT managers and manage the company's various technology operations and the implementation of new IT systems and policies.

In addition, you are an operational professional with a passion for making a tangible impact on a growing organization. We seek an IT Director who will speak with inspiration and passion for the business. Your ability to implement automated systems, tools, and processes will be crucial in driving ongoing success. With a track record of delivering system improvements and managing change, you will be a key leader with an adaptable and innovative mindset, a great team player, and exceptional interpersonal and communication skills.

Your impact?

You will be transformative, providing hands-on support to our team. As a visionary leader, you will evaluate industry best practices, align internal systems with future needs and budget realities, and foster a culture of innovation that sustains growth and success.

Responsibilities:

  • Responsibility for the hiring, retention, mentorship and development of team leads and managers within the Information Technology Department
  • Lead a team responsible for the development of internal and external facing IT solutions, including web services, web and mobile app interfaces, and customer transaction interfaces.
  • Lead a team responsible for the provision of internal and external IT Support Services, developing the team and processes to exceed client expectations.
  • Lead a team responsible for the management, monitoring, security, performance and availability of all hosted and SaaS client systems.
  • Coordinate cross functional work among Technology Department managers and supervise developers, administrators, technicians and other professionals to provide guidance.
  • Responsibility to work closely with Finance to plan, budget, monitor and manage costs associated with IT.
  • hardware, software, development, network/telecom and hosted/SaaS solutions.
  • Purchase efficient and cost-effective technological equipment and software.
  • Inspect the use of technological equipment and software to ensure functionality and efficiency.
  • Analyze the business requirements of all departments to determine their technology needs.
  • Identify the need for upgrades, configurations or new systems and report to upper management.
  • Control budget and report on expenditure.
  • Assist in building relationships with vendors and creating cost-efficient contracts.
  • Ensure compliance with Service Level Agreements (SLAs) and promptly address any deviations to both service and availability.
  • Oversee all technology operations (e.g. network security) and evaluate them according to established goals, including responding to audits.
  • Collaborate with the Executive Team and across the business to provide accurate and timely reports on IT operations and performance to target.
  • Provide regular reports and updates to stakeholders (internal and external) regarding the status of IT systems, projects, risks and staffing.
  • Devise and establish IT policies and systems to support the implementation of strategies set by upper management.
  • Hold responsibility for business continuity and disaster recovery planning working closely with the COO and CFO.
  • Report on BC and DR capabilities and plans for Executive team.
  • Ensure training and communication.

What are we looking for?

To be considered for this impactful role, you must possess the following qualifications and experiences or be a current employee/manager with the ability to drive the team and grow within the role.

Job Requirements:

· Proven experience as IT director or similar role

· Experience in Software Development Lifecycle - analysis, implementation and evaluation of IT systems and their specifications

· Sound understanding of computer systems (hardware/software), networks etc.

· Experience in controlling information technology budget

· Excellent organizational, leadership and coaching skills

· Outstanding communication abilities (demonstrated listening, analytical, and consultative selling skills)

Education and Experience:

· BSc/BA in computer science, engineering or relevant field; MSc/MA will be a plus or equivalent combination of education and experience

Managerial:

· Must possess sound problem-solving abilities

· Target-oriented and result-focused management style

· Possess entrepreneurial qualities including the ability to motivate and mobilize a work team

· Proven ability to manage independently

Generous Compensation Package which includes Base Pay, Health and Dental Benefits, Bonus.

Park'N Fly is committed to creating and fostering culturally diverse, equitable, and inclusive organizations. We recognize the value of a wide range of ideas, perspectives, experiences, and skill sets in our workplaces. We are an equal opportunity employer. In accordance with the Accessible Canada Act, 2019, and all applicable provincial accessibility standards, upon request, accommodation will be throughout the recruitment, selection, and/or assessment process for applicants with disabilities.

In order to commence our initial screening process, we ask that you respond to the questions (below) and return your resume and completed preliminary screening responses to :

  1. What skills, experience and/ or education do you process, that would make you successful in this role? (500 words or less)
  2. How do you manage team member(s)that are not meeting expectations? (500 words or less)
  3. What is your leadership style? Tell us about your process for making decisions. (250 words or less)

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