![myKaarma](https://media.trabajo.org/img/noimg.jpg)
Sales engineer automotive F/H
1 week ago
Company Overview:
myKaarma is a highly integrated team of people that strive to streamline and make the customer experience of Automotive Dealerships totally frictionless and touchless.
Headquartered in Long Beach, CA, myKaarma is an end-to-end SaaS customer interaction and workflow platform for franchise automotive dealership service lanes and fixed operations departments.
We are looking for a Sales engineer - technical support representative which should include emphasis on Customer First, Working Backwards and TPS philosophies.
Our team embodies a blend of intelligence, ambition, and empathy, all dedicated to achieving success.We're committed to nurturing talent, empowering individuals, and fostering continuous growth in a dynamic startup environment where versatility is key.
This role is based in our Kitchener, ON office.The Sales engineer - Technical Support Representative will be responsible for the following:
Promote sales to existing clients
Consult with clients after sale to provide ongoing support
Reach to clients after sale or signed contracts to provide ongoing support
Troubleshoot and resolve technical problems
Train or assist in the training of other workers
Provide consultative services to translators, interpreters and technical writers
Supervise other technical staff
Required periodic weekend shifts
Experience at an Automotive SaaS company (Preferred)
Experience with Jira/Zendesk/SalesForce/Intercom/Android/iOS/Windows
Bachelor's Degree (commitment, dedication, & poise will be considered even if no degree)
Dental plan
Disability benefits
You are a Canadian citizen, a permanent or a temporary resident of Canada.
You have a valid Canadian work permit.
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