Front Desk Clerk
1 week ago
- Must have recent experience using a hotel/motel booking/reservation program
- Creating invoices for business accounts
- Experience using a switchboard
- Welcome and greet guests, answer and direct incoming calls, inform guests of hotel rates and services, make and confirm reservations for guests
- Complete and maintain any incident reports, daily activity reports or other reports requested by management
- Process accurate payment of guest accounts
- Provide accurate information about local attractions and services, must be knowledgeable of Truro and NS so as to help tourist plan their time in our town and province
- Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
- Close guest accounts and check guests out, review accounts and charges with guests during the checkout process
- Inform housekeeping when rooms have been vacated and are ready for cleaning
- Order supplies for the whole business
- Cleaning of high touch surface areas in the office
Job Types:
Full-time / Part-time, Permanent
Job Types:
Full-time, Part-time, Permanent
Part-time hours: 20-30 per week
Salary:
From $14.50 per hour
Schedule:
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Experience:
- customer service: 1 year (preferred)
Work Location:
In person
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