Front Desk Clerk

1 week ago


Truro, Nova Scotia, Canada Stonehouse Motel Full time
Completed degree/diploma in Business Hospitality program (or similar experience)

  • Must have recent experience using a hotel/motel booking/reservation program
  • Creating invoices for business accounts
  • Experience using a switchboard
  • Welcome and greet guests, answer and direct incoming calls, inform guests of hotel rates and services, make and confirm reservations for guests
  • Complete and maintain any incident reports, daily activity reports or other reports requested by management
  • Process accurate payment of guest accounts
  • Provide accurate information about local attractions and services, must be knowledgeable of Truro and NS so as to help tourist plan their time in our town and province
  • Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
  • Close guest accounts and check guests out, review accounts and charges with guests during the checkout process
  • Inform housekeeping when rooms have been vacated and are ready for cleaning
  • Order supplies for the whole business
  • Cleaning of high touch surface areas in the office

Job Types:
Full-time / Part-time, Permanent

Job Types:
Full-time, Part-time, Permanent

Part-time hours: 20-30 per week

Salary:
From $14.50 per hour

Schedule:

  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Overtime
  • Weekend availability

Experience:

- customer service: 1 year (preferred)

Work Location:
In person

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