Housekeeping Supervisor Pt/room Attendant

1 week ago

Truro, Nova Scotia, Canada Hampton Inn & Suites by Hilton Truro Full time
Housekeeping Supervisor PT/Room Attendant


We are looking for an individual to join our Hampton Housekeeping team for Supervising every second weekend and Room Attendant during weekdays.

The position requires day time shifts and just the right person to give 100% Hamptonality to our guests while adhering to our Hilton Clean Stay procedures

Areas of Accountability

Room Attendant

  • To clean rooms, storage areas and corridors as allocated achieving standards of cleanliness and presentation in accordance with Brand Standards.
  • To ensure guest supplies and advertising material in bedrooms and bathrooms are replenished achieving the correct standards for the room type as per brand standards.
  • To understand the correct usage and storage of cleaning agents in line with health and safety regulations and manufacturers' instructions.
  • To use and clean equipment with care reporting any defective equipment as set down in the Rules of Operation manual.
  • To carry out deep cleaning duties as allocated by the Supervisor on duty.
  • To assist with team member orientation and training within the department as required

Part-time Housekeeping Supervisor

  • Meet and exceed guest and team member expectations by providing service and teamwork.
  • Provide value added service to guests by meeting and exceeding customer expectations.
  • Communicate effectively with guests, coworkers and supervisors.
  • Demonstrate teamwork by cooperating and assisting coworkers as needed.
  • Handle difficult situations effectively.
  • Supervise room attendants in the prompt and efficient housekeeping of guest rooms.
  • Ensure that all rooms have been cleaned by checking room attendants worksheets at the end of the day, notifying front desk accordingly.
  • Supervise the completion of short notice request for room changes.
  • Inspect all check out/stay over rooms after they are made up to ensure they are cleaned to brand standards.
  • Keep records of room check outs/stayovers, and submits these records daily.
  • Monitor quality of rooms by conducting and documenting inspections of cleaned rooms.
  • Prepare maintenance work orders in regard to replacement or repair of furniture, fixtures, etc.
  • Check the status of rooms on an ongoing basis and notifies room attendants of any changes
  • Check VIP rooms.
  • Check early morning makeup rooms.
  • Coordinate cleaning of guest rooms for proper prioritization of guest requests; VIP rooms, check out rooms, etc.
  • Coordinate housekeeping work with related departments such as Front Desk & Maintenance.
  • Check floor linen closets daily for cleanliness, adequate supplies and linen.
  • Ensure carts are properly stored and vacuum canisters are emptied at the end of each day.
  • Ensure proper handling of lost and found articles.
  • Assist Housekeeping Supervisor with quarterly inventory of all linen.
  • Ensure proper handling, storage and security of all housekeeping equipment
  • Minimize safety hazards by following all safety rules and procedures.
  • Keep management promptly and fully informed of all problems or significantly unusual matters.
  • Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
  • Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate
  • Perform any additional duties or responsibilities as delegated by management.

Job Types:
Part-time, Permanent

Salary:
$14.50-$16.50 per hour

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • On call
  • Weekends as needed

Supplemental pay types:

  • Tips

Work Location:
In person

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