![Dynamic Security & Telephone Systems](https://media.trabajo.org/img/noimg.jpg)
Administrative Assistant
1 week ago
Company description
Dynamic Security was founded in 1988 and is based in Scarborough, Ontario. We have been servicing security solutions for homes and businesses in and around the GTA for over 30 years. Our approach for offering quality service is founded on providing our customers with responsive customer support and competitive pricing.
With our experience specializing in burglar alarm systems, CCTV, and access control we strive to be the company that exceeds expectation in getting the job done.
Job description
As the company's front-line, you will be the first point of contact with the public and must represent the company in a professional, and friendly manner at all times.
The Receptionist must have a positive attitude that comes through on the phone as well as a formal and respectable representation of themselves when at work.
Must be proficient in the English, Cantonese and Mandarin language.Duties & Responsibilities:
- Operate a high volume multiline telephone system to transfer all incoming calls to the appropriate individuals and/or take detailed messages for processing in a courteous and professional manner.
- Greets customers and visitors ensuring optimum customer service.
- Maintains knowledge of security devices and product information to act as a resource for incoming callers requesting information.
- Performs various clerical tasks which include but are not limited to: licensing, filing, data entry.
- Maintains complete knowledge and complies with company and departmental policies, procedures and standards.
- Maintains customer and company confidence by keeping information confidential and secure
- Maintains a positive and professional working relationship with team members and management in a team environment
Qualifications:
- Excellent communication and customer service skills.
- Previous experience as a reception/customer service role.
- Excellent computer skills, word, excel.
- Professional appearance & friendly disposition.
- Ability to work efficiently in a highpressure environment & multitask.
Job Types:
Part-time, Permanent
Salary:
$16.55-$17.00 per hour
Expected hours:
per week
Benefits:
- Casual dress
- Onsite parking
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Application question(s):
- Must be able to work on Saturday.
Education:
- Secondary School (preferred)
Language:
- Mandarin (preferred)
- Cantonese (preferred)
Work Location:
In person
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