IT Sourcing Specialist

2 weeks ago

Calgary, Alberta, Canada Randstad Canada Full time

Join our Calgary oil and gas client's Strategic Vendor Marketplace and Vendor Managed services strategy as a Senior IT Sourcing Specialist on an initial 12-month contract, in successfully sourcing, and implementing new strategies and processes to exploit vendor-delivered services.

If you're ready to contribute to stakeholder decisions and ensure effective vendor relationships, apply now

Advantages

  • Be accountable for developing new processes, templates, tools, and artifacts, executing sourcing pilots of newly developed processes, working with project and service owners to optimize vendor delivered services, and ensure the attainment of stabilization exit criteria as new processes are operationalized
  • Work closely with a diverse range of stakeholders, including IT professionals, business leaders, and vendors, fostering collaboration and teamwork to achieve sourcing goals.
  • Make meaningful contributions to a large Calgary organization, and make impactful connections.
  • Expand your skill set and expertise through hands-on experience in vendor management, supply chain management, and service delivery, while gaining exposure to large-scale technical and business changes in a dynamic global environment.
  • With the potential for future project phases and extensions, this role offers the possibility of continued engagement and professional development, providing long-term stability and growth opportunities.
Responsibilities
Leadership and managerial duties

o Provide knowledge and drive ongoing value from vendors through sourcing events, contract changes, reviews and contract implementation, always working in collaboration with service owners, project owners and the VMO.

o Collaborate with internal stakeholders — including TIS operations service owners and project owners, Supply Chain Management, and Business Partners — to execute established practices for vendor interaction.

o Minimize and mitigate adverse risks (commercial, operational, legal, regulatory, etc.)
o Ensure compliance of vendor agreements to established vendor management practices (e.g., articulation of playbooks, service levels, deliverables, etc.).

  • Operational duties
o Conduct operational duties in alignment with internal and external policies, standards and processes for vendor interaction, service owner execution and project delivery
o Leverage and support the maintenance/enhancement of tools for use in analytics and performance management tools (scorecards and dashboards).

o Ensure the collection, consolidation and communication of reporting and data on vendor and Enbridge performance, risk and relationships to key stakeholders and vendors.

o Lead collaborative sourcing initiatives, including pre-proposal (RFIs), RFP and post-award implementation where required.

o For vendor delivered project delivery, coach the Enbridge project owner on approaches for achieving the required outcomes within time and budget, reducing or mitigating change orders.

o Work with the service management office to implement new service management approaches with vendors
o Support the sharing of knowledge, best practices and learning within the field of

Execution management

o Build and provide feedback within the team team on any artifacts, including playbooks, collaborative sourcing templates, or any process documentation.

o Document the outcome of the any pilots of new processes and in the case of stabilization of of new processes, track exit criteria and drive execution to achieve the exit criteria.

o Seek out feedback on performance of the vendor and services supplied.

  • Contract Management
o Build and execute on RFP's and Statements of Work
o Assist the vendor management office as required to provide feedback of vendor performance against contracts.
o Take guidance from the VMO on matters relating to contract compliance and implementation

Relationship management

o Adhere to the established communication process with vendors, including what information should be communicated, when and by whom, to ensure that appropriate leverage is preserved.

Performance management

o Manage the measurement and reporting of vendor performance, service owners and project owners, including the development of evaluation tools based on requirements, and the creation of scorecards and dashboards that will accurately present this data.

o Ensure that the metrics used to evaluate performance of vendor services and project delivery are properly tied to business outcomes and bias-free, and that the associated communications around these metrics are clear.

Other
o Execute integration of vendors to deliver services in a cohesive and efficient manner.
o Identify and manage vendor risks that can lead to financial losses, business disruptions, and regulatory interventions.
o Manage service requests in alignment to the established approach to requesting new services.

Scope / Dimensions:

  • Support a range of initiatives and relationships varying in scope, complexity and criticality
  • Independently and collaboratively deliver assigned initiatives, with guidance and direction from management as necessary.
  • Carry out complex work, generally requiring medium to long term focus
  • Develop processes and roll-out of enterprise technology vendor management to 1200 employees

Contacts Working Relationships:

  • TIS service owners, project owners, business relationship managers and other leadership as required, Supply Chain Management, and Vendors in the execution and management of established practices
Qualifications

  • A bachelor's degree in a related field (business, supply chain management, computer science or similar)
  • Seven or more years of professional experience in Vendor Management, IT Service Delivery, or Supply Chain Management with an IT focus.
  • Proven leadership experience with/or managing global IT vendors.
  • Strong base understanding and capability to explore market knowledge, developments and trends related to current offerings and the vendor landscape.
  • Capable of identifying and promoting efficient means of monitoring and measuring vendor performance.
  • Ability to communicate key messages related to collaboration with vendors and internal teams, driving alignment, delivering value, managing risk, optimizing resources and managing performance.
  • Strong analytical, problem-solving and reporting skills.
  • Detail oriented with strong organizational and time management / multi-tasking skills.
  • Demonstrated relationship management skills with experience interacting effectively with a variety of stakeholder groups.
  • Demonstrated success providing excellent customer service to clients.

Preferred:

  • MBA
  • Information Technology Infrastructure Library (ITIL) experience desired

Supporting professional qualifications:
o AOP (Accredited Outsourcing Practitioner)
o VMO (Vendor Management Office) Standard Certification
o SIAM (Service Integration and Management) Certification
o CGEIT (Certified in the Governance of Enterprise IT) Certification
o PMP (Project Management Professional) Certification
o TOGAF (The Open Group Architecture Framework) Certification
o ITIL (Information Technology Infrastructure Library) Certification
o COBIT (Control Objectives for Information and Related Technologies) Certification
o CRM (Certified Records Management) Certification
o Other certifications related to procurement, supply chain management and contract management

Summary
Don't miss this opportunity to be a driving force in this global organization. Apply now via this job ad or reach out to your Randstad Digital representative immediately

P.S. Don't forget that when you update your profile on it helps us find you faster when we do have roles that match your skills So even if this role isn't for you please update your profile so we can find you

We look forward to supporting you in your job search

Good luck

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada.

As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.


Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.

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