Customer Service Associate

2 weeks ago


Markham, Ontario, Canada Exela Technologies Full time

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Professional etiquette
  • Customer Experience Focused
  • Experience using Computer Systems. (Windows, MS Office, etc.)
  • Solid typing skills and the ability to incorporate spelling/grammar checking software
  • Ability to adapt and learn new processes continually
  • Sound decision making skills
  • Excellent time management and organizational skills with ability to multitask
  • Ability to manage workload and meet deadlines/ SLAs EDUCATION and/or EXPERIENCE
  • Post-Secondary College / University Degree or equivalent
  • Experience with data entry and document review

LANGUAGE SKILLS

  • Read and interpret documents such as policies, forms, financial information and procedural manuals.

COMPETENCIES

  • Attention to detail, time management, decisionmaking, interpersonal skills and adaptability/flexibility
"The pay range for this position starts at CAD $17; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."

Pay:
$17.00-$18.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Customer service: 1 year (preferred)


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