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Customer Service Associate
2 weeks ago
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Professional etiquette
- Customer Experience Focused
- Experience using Computer Systems. (Windows, MS Office, etc.)
- Solid typing skills and the ability to incorporate spelling/grammar checking software
- Ability to adapt and learn new processes continually
- Sound decision making skills
- Excellent time management and organizational skills with ability to multitask
- Ability to manage workload and meet deadlines/ SLAs EDUCATION and/or EXPERIENCE
- Post-Secondary College / University Degree or equivalent
- Experience with data entry and document review
LANGUAGE SKILLS
- Read and interpret documents such as policies, forms, financial information and procedural manuals.
COMPETENCIES
- Attention to detail, time management, decisionmaking, interpersonal skills and adaptability/flexibility
Pay:
$17.00-$18.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (preferred)
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