Organized Retail Crime

2 weeks ago

Toronto, Ontario, Canada TJX Canada Full time

Annette discovered PURPOSE working at TJX
Annette comes into work every day inspired by our mission and eager to contribute to it. What do you want to add while you're here?

What you'll discover

Eligible Associates can look forward to:

  • One-of-a-kind, inclusive culture
  • Benefits that take effect your first day
  • Dedicated training and onthejob resources to enhance your development
  • Three weeks' vacation with option to buy an additional week through our _Vacation Trade Program_
  • Tuition reimbursement to support your career progression
  • Merchandise discount for yourself and eligible family members at all TJX Canada stores
  • Associate and Family Assistant Program to support healthy living

What you'll do
It's safe to say, there's no shortage of variety in what we do.

Here are some key responsibilities of the role:

  • This position is responsible for detecting, investigating, reporting and prosecuting (civil and criminal) incidents of external fraud, chronic offenders and Organized Retail Crime. This position is also responsible for strategizing response and action related to changes in the Payment Card Industry related to investigations and shrink control.
  • Detects and apprehends people or persons committing theft and fraud against WMI stores, with specific focus on chronic offenders, offenders involved in organized theft or refund fraud schemes, and facilitates their civil and criminal prosecution.
  • Monitors trends in the payment card industry and strategizes actions to align with the WMI LP business model and prevent losses.
  • Maintains accurate case files and investigation records.
  • Develops effective partnerships with other Loss Prevention members, store management and outside agencies including police and courts.

What you'll need

To begin your career with us, you'll have:

  • Minimum of two (2) years as a Corporate Fraud Investigator or Internal Investigator (multi-store) or as multi-store Loss Prevention Manager or similar experience related to investigating external fraud and Organized Retail Theft activity.
  • Post-Secondary Education in a related discipline preferred.
  • Possesses a provincial security license is required to be employed in this position (some provinces). As required by law, the applicant must be currently licensed under the applicable provincial statute and regulation prior to commencement of employment. Maintaining that license is also a requirement of employment as long as it is legally required.
  • Good experience with Exception Reporting System Software in a retail setting and strong Computer Skills are a must.
  • Training and experience in Interviewing/Interrogation skills preferred and mobile surveillance skills and training an asset.

Posting details


Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself.

By becoming a member of our TJX Canada family, you'll have the full support of a diverse, close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations.

Are you ready to Discover Different?

Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

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