Business Development Manager

2 weeks ago

Ottawa, Ontario, Canada Sysco Full time

Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.

With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2022 that ended July 2, 2022, the company generated sales of more than $68 billion USD.

Sysco, one of Canada's Best Employers 2023, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?

This position is responsible for the improvement of Sysco's market share position and achieving financial growth by executing long-term strategic goals, prioritizing the use of advanced analytics and other forms of lead generation while leveraging Sysco's Salesforce platform, and negotiating contracts to secure new business. By utilizing a team-selling approach, the Business Development Manager (BDM) will engage a cross-functional team to create a comprehensive strategy that meets the prospect's needs. Leveraging these resources, the Business Development Manager fosters relationships with prospects and transitions these accounts to the sales force during onboarding.

Role Responsibilities:

  • Deliver the agreed upon new business plan in alignment with the district and/or region's financial goals
  • Work with the regional sales leaders on the development of a comprehensive business development strategy
  • Leverage advanced analytics insights to prioritize opportunities and develop business development strategy
  • Responsible to prioritize intel opportunities being recommended by other sales team members (processed through Sysco Salesforce platform with leadership approval)
  • Accountable to build creative and effective sales plan to capitalize on multi-segment opportunities identified by advanced analytics
  • Leverage the expertise and skills of a cross-functional sales team to quickly address prospects' unique concerns, build trust, and shorten sales cycles
  • Coordinate the proposal process for local contracts that speaks to the client's needs, concerns and objectives
  • Collaborate with sales team to expand business development efforts, including assisting other sales team members secure key accounts in efforts to achieve annual profit plan
  • Review weekly, monthly and quarterly sales objectives and results for target accounts and prepare action plans where improvement is needed
  • Gather information on emerging market and foodservice industry trends to understand the competitive landscape and top position Sysco for increased effectiveness in securing new business
  • Develop strong working relationships with brokers, distributors, and foodservice industry peers
  • Record data and activity on prospect accounts within Sysco Salesforce platform
  • Identify opportunities for promotions, additional services, and distribution avenues that will lead to an increase in sales
  • Present to and consult with senior level management on trends in the foodservice industry
  • Attend sales meetings, food shows, customer events etc. and provide feedback
  • Complies with Sysco's Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
  • Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
  • Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
  • Perform other duties as assigned.

Qualifications/Skills/Job Requirements (About you):

  • Minimum of five (5+) years' work experience in a sales role with a proven track record, experience in food services industry is an asset
  • Completion of post-secondary education or equivalent experience, CPSA designation is preferred
  • Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data
  • Ability to express information in terms of profit and loss, food cost and expense ratio
  • Strong financial acumen and ability to properly plan and execute business plans
  • Flexible; readily accepts change; open to new ideas
  • Strong interpersonal skills and ability to work with and influence a variety of key stakeholders
  • Strong communication skills; ability to effectively communicate with internal and external teams
  • Ability to understand and manage compliance to contracts
  • Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth
  • Demonstrated ability to deliver against deadlines and produce high-quality results (accuracy, thoroughness in the deliverables they are producing)
  • Business and restaurant operations acumen to manage sophisticated customers
  • Demonstrated experience with building trust with a prospective customer and securing new business
  • Demonstrated skills in the area of consultative selling, networking and negotiations
  • Valid driver's license with access to a vehicle may be required.

Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.

External candidates submit cover letter & resume via

Our Purpose:

Connecting the world to share food and care for one another

Our Mission:

Delivering success for our customers through industry-leading people, products and solutions

Our Identity:

Together we define our future of foodservice and supply chain

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

Here's a sample of the many benefits Sysco associates enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts
• Short-Term and Long-Term Disability
• Life Insurance
• Voluntary Optional Insurance
• Parental Leave Plan
• Company Pension Plan
• Group RRSP & TFSA
• Employee and Family Assistance
• Stock Purchase Plan
• Maple Virtual Care
• Unlimited on-line learning
• Sysco product discounts
• Preferred vendor discounts
• Associate Resource Groups

(*benefits may vary based on location or bargaining unit)

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