Remote Client Services Analyst

2 weeks ago


Ottawa, Ontario, Canada Gartner Full time

A Senior Principal dives deep into research and analysis of complex datasets to identify problems and develop strategies that help clients solve problems and improve their company's performance.

A Senior Principal is also a trusted source of advice for clients, reinforcing Gartner's value daily by engaging clients via in-person meetings, virtual meetings, sales support visits and events to discuss complex client challenges and offer appropriate recommendations.

This includes writing about, presenting and advising organizations about market trends, vendors, services, governance and best practices in analytics & AI.

AI model development, deployment and management.
AI Application development and project management
Create high-quality, clear, actionable, "must-have research" content in BI, analytics, AI and data science.

Research, analyze and predict market trends and shifts and provide clients, including vendors, with actionable insights based on market research and positioning.

Conduct research and analysis in Analytic & AI topics and adjacent areas while maintaining a view across a broad spectrum of the market, and produce innovative, thought-leading, impactful, analytically-deep, fact-based research.

Apply critical thinking skills to de-construct and frame challenging client questions.
Provide clients and prospects with actionable analytics & AI-centric advice via virtual or face-to-face interactions.
Provide high-quality and timely research content for peer review.
Collaborate effectively with peers in the analytics & AI research community.
Bachelor's degree or equivalent experience; Graduate degree preferred.
Demonstrate superior analytical skills while applying conceptual models, and recognizing patterns while drawing and defending conclusions.
ability to work under tight deadlines and produce high-quality deliverables.
Demonstrate executive presence; can immediately establish credibility with executives and additional stakeholders.
Knowledge of other languages besides English a plus (e.g., German, French, Brazilian Portuguese, Spanish, Chinese, Japanese)
Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching benefits and more
Collaborative, team-oriented culture that embraces diversity.
LI-Remote
#Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories.

That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high.

We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future.

How far you go is driven by your passion and performance.
This is why, year after year, we are recognized worldwide as a great place to work .

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability.


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