Unit Claims Manager Support

1 week ago

Toronto, Ontario, Canada Intact Full time

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times.

With our team, you'll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.


In return, we'll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer.

You'll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.

About the role
We're looking for a Unit Claims Manager, Support, to join our growing team

Location is Toronto, Ontario.

What you'll do here:

  • Provide leadership and manage your team to achieve key business goals.
  • Coordinate the workflow of the unit and participate in the daytoday operations and report on activities.
  • Plan the activities of the unit to ensure optimal level of service.
  • Maintain effective communication channels with other departments.
  • Liaise with other claims experts or management on technical and administrative issues.
  • Ensure that corporate policies standards and procedures are followed.
  • Facilitate continuous learning and development.
  • Conduct ongoing monthly productivity and quality audits and deliver feedback as part of coaching sessions.
  • Identify and recommend changes to policies and processes to improve business results and maintain competitiveness.
  • Participate in expense management as well as recruitment and hiring.

What you bring to the table:

  • Minimum 5 years of experience in the insurance industry
  • Leadership skills including ability to motivate and coach staff to deliver results
  • Minimum 2 years of management experience is an asset
  • Strong technical skills in claims is an asset
  • Exception communication skills
  • University degree/college diploma preferred or equivalent business experience
Job posting expiry is February 28th 2023 at 11:50pm EST

LI-HYBRID #LI-SW1

What we offer
Working here means you'll be empowered to be and do your best every day.

Here is some of what you can expect as a temporary member of our team:

  • Inspiring leaders and colleagues who will lift you up and help you grow
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
  • Inclusive employeeled networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer


At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.


If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity.

We'll work with you to meet your needs.

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