Services Account Executive

1 week ago


Montreal, Quebec, Canada SAP Full time

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Services Account Executive – Cloud Success Services – East – Montreal

The Opportunity:

SAP Services Account Executive (SAE) – Cloud Success Services – leads cloud adoption to enable customers to realize the vision of the Intelligent Enterprise.

SAP Cloud Success Services is a unique organization, focused on accelerating time-to-value, minimizing implementation risks and costs, driving standard best practices, and optimizing customer's SAP operations post go-live in the pursuit of achieving value realization for our customers.

The SAE is responsible for positioning SAP Customer Success Services to help our customers adopt SAP solutions and transform their organizations, while leading teams and acting as the Executive escalation point for Services.

Key activities will include:

Identify, progressing, and closing complex sales to drive a Revenue business of 8-15 million CAD annually. Building trusted relationships with our customers to advise them from software acquisition through the life of the software. Developing customer account strategies and plans, leveraging all resources available (e.g., SAP Lines of Business, marketing events, delivery resources, Subject Matter Experts, Thought Leadership, Industry experts, etc.). Acting as the Services leader for all assigned customers, organizing and managing the Services team, acting as an escalation point, and being responsible for the consumption of all Services revenue. Building a strong team around your customers and pursuits by selectively engaging the broader SAP organization. Building working relationships with license/cloud sales, alliance partners, services delivery, and product management. Being an expert in sales execution by understanding the customer's decision-making process and developing relationships with key decision makers and progressing deals through the sales cycle.

Experience and Role Requirements

Minimum of 10 years of experience in sales or business development activities including generation and management of opportunities, bids, deal closure, and relationship management. Strong Business Acumen with the ability to demonstrate to our customers how our services will generate value, reduce risk, create opportunities within the organization, and ultimately provide return on investment. Creative problem solver with the ability to adapt and thrive in a fast-paced, ever-changing environment. SAP product and prior enterprise business application software or implementation experience is an asset; experience in Consulting delivery also an asset. Ability to prepare and deliver professional quality presentations to customers. Experience with complex sales, with timelines over a month and many lines of business and multiple decision makers. Experience with complex negotiations and general knowledge of key negotiation terms and conditions and contractual structures for complex consulting engagements is an asset. Bachelor's degree required. Formal education in business, IT, Engineering, Design, or related fields is an asset. MBA an asset. Able to conduct business in French required.

SAP Cloud Success Services is a team of dedicated and trusted individuals committed to delivering customer success. SAP's East team offers a unique career opportunity with great opportunity for success and career progression.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.


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