Automotive Parts Coordinator

2 weeks ago

Greater Toronto Area, Canada Bramgate Automotive Full time

Automotive Parts Coordinator
We are a growing family-owned business, looking to appoint a
Parts Coordinator to join our team. You can expect to work in state-of-the art, air-conditioned/heated spaces with outstanding leadership and support.

Key Responsibilities
The summary and key responsibilities of a
Parts Coordinator include, but are not limited to:
As Parts Coordinator, you will be responsible for delivering outstanding customer service and parts knowledge.

You will take orders over the phone and in person, proactively assist Technicians, customers browsing in the store, as well as arrange for special delivery needs for customers.

You will find ways to source parts that are not kept within the store and strive to enhance sales by offering excellent customer service and providing information about add-ons.


  • Parts procurement to process repairs on Body Shop vehicles.
  • Perform APU searches for Insurance price matching.
  • Utilize Collision Link and Progi Parts to source value pricing.
  • Receive parts.
  • Post invoices.
  • Ship returns.
  • May include driving for parts pick up.
  • Use Reynolds and Reynolds.
  • Use Mitchell management system.
  • Porter parts to technicians when necessary.
  • Handling of warranty parts for Corrosion claims.
  • Other duties as required.

The Benefits

  • Stateofthe art facility. Airconditioned spaces
  • Outstanding leadership and support
  • Professional training and processes
  • Large customer base
  • Benefit package, life, dental, health, RRSP, pension plan and EAP
  • Collegial workplace atmosphere
  • Career advancement opportunities

What you bring to the role
The key skills and qualities of a
Parts Coordinator:

  • Post-secondary or college courses or equivalent relevant dealership industry experience.
  • 25 years of experience in a parts department/dealership.
  • Volkswagen and Audi experience an asset.
  • Valid Driver's License, good driving record and Driver's Abstract.
  • Must have the ability to work in a fastpaced, dynamic environment.
  • Ability to make excellent sales to achieve performance in alignment with goals and objectives.
  • Excellent customer service skills, interpersonal, organizational and communication skills.
  • Experience in Retail sales preferred.
  • Computer literate with proficiency using basic programs such as Windows and Outlook, Reynolds and
Reynolds, Mitchell Management Systems.

  • Strong knowledge of retail sales principles, methods, practices, and techniques.
  • Strong problem identification and objection resolution skills.
  • Able to build and maintain lasting relationships with customers.
  • Exceptional verbal communication and presentation skills.
  • Able to perform basic calculations and mathematical figures.
  • Ability to work individually and as part of a team.
  • Able to lift up to 50lbs occasionally.
  • High level of integrity and work ethic.
We thank all applicants. Only those selected will be contacted.

Job Types:
Full-time, Permanent

Benefits:

  • Company events
  • Company pension
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • RRSP match
  • Store discount
  • Vision care

Schedule:

  • Monday to Friday

Experience:

- parts ordering: 2 years (required)

  • Dealership: 2 years (required)

Licence/Certification:

  • Driving Licence (required)

Work Location:
On the road

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